Sliders Grill & Bar - Middletown, Ct

Wings are juicy and delicious! The Italian wedding soup is going through a divorce or something, I didn't get one meatball in mine (or is it supposed to be sausage?) I was expecting some meat in there, but alas there was none. The bartender was great and attentive. She noticed I didn't eat the soup and took it off my tab (I would've been happy to take it home and doctor it up, introduce the newly divorced to some new spices in life) without me asking. I thought that was nice. I had some work to do and the wifi worked great, and the atmosphere was calm enough that I got a lot done! I found my new "coffee" shop!

My wife and I go to Sliders several times a week. We love the food and the staff is so friendly and competent. We decided to take our daughter and her fiance on Tuesday evening. We were in absolute shock witnessing what was happening there. We were never greeted by anyone. We finally sat ourselves and couldn't help but notice how busy and chaotic it was. We flagged down a server. She was so sweet but obviously overwhelmed. Apparently there was a fund raiser on Tuesday. It took two hours to get a wrap, a salad and several sides. Whoever is the manger or owner should be ashamed of themselves. There were two servers, one bartender and two cooks on the premises who had to take care of a full house. It was not the staff's fault. What kind of management puts their staff through this? We received our food in drips and drabs. FInally, we just got our meals to go. We would've spent three times our $150.00 bill if we were able to even get a cocktail. WOW! This is too bad, because Sliders is our "go to" place. I was in the restaurant business for years and this was an embarrassment. I hope the incredible wait staff continue their employment when they are expected to do an impossible job due to poor management.

We honestly enjoy the food, but have had issues at the Middletown location the last few times that we ordered. After 6 or so months of not ordering, we decided to give them another shot for takeout today. Upon paying for my order, one of the three items was missing (which was corrected after I pointed it out). Additionally, I asked if the small boneless wing order was correct because it only had two pieces of chicken. At first my question was ignored. After asking again, I was told that it was correct that it only had two pieces. This is pretty sorry for an item that cost $8.99. I weighed the entire container on a kitchen scale and it weighed a whopping 6.2 oz. Luckily, there are other wing choices in our area!

No experience to share although I have eaten at sliders. If I did. I would not put it on this website because of the following: I just noticed that every compliment and every complaint on this website has the same standard answer! The customers put their opinions here and since they did this don't they deserve something better that, "we will pass this on to corporate headquarters", " thank you for your compliment", repeated over and over that it seems like their compliments/complaints are being answered by someone who either doesn't care, too lazy to teply with something original, or just feels they have to quicky get the job done. In either cases, you should assign the task of responding to customers to someone els