Mcdonald's

Visited this location about 10pm for a quick late night snack since I was so busy today I hadn’t had anything to eat all day. Got in line expecting cars to advance in a single lane till they could branch off to use the second lane as well. I had placed an on line order and expected the line to move right along. The line was a mile long. Boy was I wrong. The second lane was closed. I was stuck and the line was moving at a snails pace. When I finally did get to the first window everything stopped. The only employees I could see were talking to each other over a hand held computer. This went on for at least 10 minutes. Finally a different employee comes along and waves me on to the second window. I pull up and the employee seems to track down my order and about 5 minutes later, my order appears. If I wanted to spend 45 minutes getting a pick up order I would get curbside from an actual restaurant and it would more than likely be ready when I got there. There was no fast to this fast food. I think they can do better. Whether it’s training, employee staffing, or whatever, I think they can do better.

I never thought I would have to write a bad review but, the service was terrible, I haven't dined ik at McDonald's for a while and sadly I remember why now, the service was incredibly slow and when I had to order off of the machine I ordered extra sauces and none were given to me. After waiting five minutes at the side counter I asked to be attended and one of the workers turned and made direct eye contact with me and continued to ignore me. The ice machine was also not working so I went to the side counter again and simply asked for ice instead I was told "I don't have time to fix it" like okay? Can I just get ice? 🥲

Every single time we order, they just forget our drinks. We order for delivery a lot due to being busy working and every time its been at least one drink missing. I work in delivery on busy days constantly at my job and know there is a list and you should be checking it before sending it out. Be better because y'all wasting peoples money.