Starbucks

This place was crazy busy. The drive through line wrapped three-quarters of the way around the building. There were lots of people inside, and lots of online pick-up orders sitting on the counter. And they still got our order done super fast! Amazing! The barista was really nice to us and our daughter.

What I mean by terrible location on Eastman Ave, the Midland Mall and Meijer grocery store are in a Great location, one example of this is the old OfficeMax store is on the same side of Eastman Ave in a nicer location than Starbucks is and the OfficeMax store is still vacant after closing many years ago - with the amount of traffic and the speed of 40 MPH some folks even faster it is a real pain to access that side of the road, the old OfficeMax location has other routes available that Starbucks doesn't have for entry and exit routes…

I order my drink through drive through. The person took my order didn't care to confirm my order and messed up my drink. I understand if they were busy they could make mistake on drinks sometime. This time they were not busy. There was no line when I went, but they still didn't get my order right. When I asked the cashier to correct my drink, she didn't care to let me finish talking and took my drink back to change just one thing on my order. Then she handed me the drink, said you're all set, and turned her back on us. This time she still didn't get the right drink I order because she didn't care to confirm my order. I got no apology and the cashier showed an attitude even though she messed up my order. She didn't even give us a straw. I had to wait for her open the window again to ask for straw.

Staff is, for the most part, always friendly. I understand it can get crazy busy at this store. Every time I have gone store is clean. I hardly if ever drink coffee but I like their Dragon Drink. It can be hit or miss when saying light ice, there are times the glass is at least half full of ice. Overall, it has been a good experience!