The Works Craft Burgers & Beer

We went to the Works last Saturday for a nice lunch. Very disappointed with the service. Totally untrained and no service experience. We just ordered two Burgers and the fries etc. By the time we got condiments and wait for it Cutlery our food had been sitting for 10 minutes. I had to go inside and ask for service. I did not leave a tip as a result. Very disappointing as the burgers were fine. Lets face it there's only so much can be blamed on Covid and the unfortunate situation. Lets frank the prices reflect a much better standard than we experienced. Waitress was totally disconnected and unprofessional. Enough said

We were there late evening as all patios we packed but we still ended up ordering a take out. Burgers were juicy and tasty. But their menu is very messy and hard to come to conclusion to order without any help. Lucky manager was kind and knowledgeable to help us through. Craft burgers are way to go. Two thumbs up.

Terrible food experience and service. Ordered a « hipster burger » which comes with avocado, havarti and caramelized onions. The food took forever to arrive and when it did our server informed us they didn’t have avocados. The food not only looked horrible, but came cold. We asked for a tomato and pickles to replace the avocado and they took another 10 minutes bringing these for us. Burger tasted awful and was cold. Fries were cold. Ended up just leaving after talking to server about the issue. They said we did not need to pay for the iced tea and soda water we did drink.