Dunkin'

I just spent over $26 at this location (albeit a free beverage was deducted because of all the money i spend at dunkins everywhere, i receive many free beverages) I asked for an extra small cup to give my dog water in & was charged .54 cents... Now on the whole .54 cents is nothing but rest assured I'll never spend another dollar at this location. Ill also be checking to see what other locations are affiliated and pass those by as well... Hope that was worth it...

Normally I have an okay experience, sometimes my drink wasn’t made right but I just shrug it off. Sometimes there’s quite the wait but if I have the time I have no problem waiting. Today was different. The wait wasn’t too bad at first but from the time I ordered to the time I got my food was about 20 minutes. My food was barely warm, the frozen coffee wasn’t very frozen, and my drink was wrong. I ordered myself a large hot vanilla spice and I got a large iced chai latte. I didn’t feel like waiting another five minutes so I took it and left.

If I could give zero stars I would. Their coffee is normally pretty disgusting, I am unsure if it is old or they just do not make it correctly but I always have to get extra cream and sugar to make it taste semi decent. On very few occasions is it good. They have messed up my order a few times by not putting everything in that I ordered. Then this most recent visit, I ordered on the go through the app (which I haven’t been able to do for this location in at least two weeks because it wasn’t working) and when I got there the guy said I ordered two orders (of the same thing??!) and I told him no that the order on the go wasn’t working right and told me it didn’t go through. He did not care or anything resorting to get rude with me saying well he put both orders in. I dropped it figuring it wasn’t worth arguing (and I had to get to work) and figured I’d have food for the next day. For the same exact order, it sure didn’t look like it, it was missing the snacking bacon on the second order and the drinks looked very different. I can’t remember the last time I’ve actually had good service at this location and keep saying I will not go back but continue because of convenience. Well I can say this, I will definitely NOT be going back to that Dunkin’ now. Very upset and not worth the aggravation I feel every time I pull out of their lot. Not to mention their long wait time when there are a bunch of “workers” that are seen through the window. I’m using workers very loosely here as I tend to only see one or two people actually working.