Chicken Salad Chick

Very great experience at this location. Service is fast and friendly, and menu is quite extensive with great variations. My food was prepared and served fresh to order, and the Barbie-Q Chicken Salad was delicious! I highly recommend "The Chick" $8.99 special, as it comes with your choice of one of three select soups. Will definitely be dining here more for lunch on the go.

Such a shame. Service was great. The chicken salad was plain and mushy. It had no taste and the consistency of baby food. I wish they used cubes of chicken instead of shredded chicken to avoid that mushy considtency. A little crunch would have been welcomed too. A layer of crispy onions or a toasted croissant would help so it's not mush on mush on mush.

I decided to have lunch here and when my food arrived it was missing a side which I informed the cashier of. I proceeded to eat and noticed a bug in the pickle I was consuming. I notified the cashier who just stared at it and walked off with it saying nothing. I was disgusted and went to the counter where the manager said from the back, " Can I help you?" I said, " I would like a refund. " The manager just told the cashier give him a refund. A kitchen worker came out picked up the receipt and said "She didn't charge you for the scoop." I doubt that but I didn't eat it either. No apologies at all up to this point. When I received my cash the manager said, "Sorry. "and walked away. This is my second time eating here in a few years and the service has greatly declined.

My coworker surprised me with lunch for my and purchased a salad. The first salad had wilted lettuce to the point it was like slime in the salad. I called the store and the manager told me to return the salad and they’d replace it. I returned the salad that I had already ate out of and they replaced it with another salad. My coworker brought the replacement salad and it too was full of wilted slimy lettuce. I called again to the restaurant. No apology was made, I was just asked would I like to return the salad or be refunded my money. I truly felt the way this was handled was EXTREMELY wrong! This isn’t a anything to take lightly. Rotten lettuce carries many bacteria that are deadly. I’m still unsure to how the same problem persisted with a new salad. Obviously no one checked or changed the lettuce. Praying I don’t get food poisoning on my birthday. If I could score -1 I would!!!

Great restaurant with a super friendly and efficient staff. If you like chicken salad this is definitely the place to go. They have numerous varieties of chicken salad to chosen from. You can put it in a sandwich or just have a scoop on lettuce. The sides are also very good, especially the grape salad which is basically dessert. If you're not sure which chicken salad to get, try the Classic to start with.

I ordered through the Waitr App, and when my order arrived I did not receive half of my order. I called Chicken Salad Chick gave them my name and explained the problem to them. The woman was very kind and understanding. She asked me if I could come to Chicken Salad Chick and pick up the rest of my order. I explained to her that I don’t own a vehicle and that’s why I order through a delivery app. The woman then asked me for my address and re-made my entire order & sent another employee over to my house and hand delivered my order to me, in less than 15 minutes! I am beyond pleased with their service and willingness to correct the problem. They went above and beyond today & I am very grateful. I will be from here on out spending my money with this particular store. Thank you so much!