Mcdonald's

This day we all wanted frappe from McD's. 5 total and we had some additions. I have to be honest I wasn't sure how the experience was going to turn out. Got to the drive thru to place the difficult frappe order and when I finished the order the cashier repeated the order back exactly as I ordered. Bravo! Moving up to the window to pick up the order we found that the order was missing two additions. Brought this error up and they said with a smile "we'll take care of that". Staff was extremely helpful and polite. They were on top of things today and all with smiles and positive vibes. Loved the experience.

Happy Meals we’re out of toys but they didn’t tell us until we asked why were the toys missing. They gave us cookies instead. Also our online order requested ketchup in the happy meals in lieu of sauce, but they didn’t give us any. Last apparently if you buy a 10 piece nuggets, they charge you extra for sauce, on the app. None of them are free.

Fast and friendly service which is everything when it comes to dealing with the public (3 stars for that) , but sadly the food was cold. It seems like they already make the food and warm it up before selling, waste of money today & i couldn’t turn around due to needing to be on time for an appointment. But great customer service, better luck next time I guess.

I pull up to the drive-through window and the person says how can I take your order, I start to order and then she says can you hold on? I said sure. Then she proceeds to take three cars orders in the other drive-through lane before mine. That is unacceptable. Then when I finally do get to order and pull up to pay the girl takes my card doesn’t say a word, hi how are you, thank you, nothing.