Pizza Hut

I haven't had pizza hut in years!!!! We had a pickup order and it was ready on time (20 min). The order was correct, and it was hot and delicious! I also had a question about my order and when I called I got a quick answer from a very polite gentleman that took time explaining. I'm very pleased with the experience and will be ordering again. 😊

I’m leaving one star because I have to for this review. I have tried multiple times to give them the benefit of the doubt. I have no idea why they are even still open. They shouldn’t have delivery as an option. I have tried to get pizzas delivered on a few occasions and they ended up calling me after I waited an hour saying they did not have anyone to deliver. The second time they called and said their delivery driver had a flat tire and he was going to change it but by the time it was changed the store would be closed. I called to place an order and was put on hold for an excess of 5 minutes. I waited and called back and was out on hold again. Once again I give this location no stars and I would not recommend. I would be able to add a photo if I was ever able to actually get my pizza.

Was told online the food would be ready 25-35 minutes from when I ordered. Got there in 30 minutes and waited an additional 30 minutes for the food. Several people waiting there with same scenario. Seemed like they may have been short- handed, which is fine, just give realistic wait times. If food is going to take an hour just let the customer know upfront.

Delivery of pizza was not timely, hot and fresh. Pizza was soggy, and lukewarm. Took 2 hours from online order submission. Took 25 minutes to receive pizza from time text was received that my pizza was out for delivery... pizza hut location is about 7 minutes from my location. Very inconsistent from order to order.

I got a text at 6:45 my pizza was out for delivery. I called to check at 7:45. The pizza was delivered about 8:05 STONE COLD. I live less than a mile (.8 miles) will not order delivery again especially paying the delivery fee for cold pizza 4/30/2022 - Ordered for pick up took 2 1/2 hours with one cook in the kitchen and 4 other employees wondering around. Welcome to Marco's .... such a sad and sorry location --- it truly deserves negative stars!!!