Sonic Drive-in

I hate to leave a bad review of this place, as I’ve been visiting this location for years, but this time I was left very disappointed. I ordered the classic chicken sandwich (crispy) meal. The drink and tots were excellent, as always, but when I bit into my sandwich the entire “brioche” bun was burnt. The chicken was bland , tasteless, rubbery, and the opposite side of the bun was completely drenched in old lettuce and mayo. I usually come to Sonic for their burgers, but opted to try something new. I ultimately paid 8$ for a sandwich that I couldn’t eat, which left me very bummed out and still hungry.

I love this place the carhops are awesome They treat everyone decent even this old lady and if we're not happy they make it right.. If I could I'd tip them much better they deserve it especially because I'm picky I don't like cheese on my burgers and sometimes the cook adds it anyway.. But otherwise seeing from the inside how busy they are and how well the management is on top of everything I give it 5 star's as a favorite place to eat. And is very close to home. Kudos to the whole team and management. Lynda 64

The tator tots were cooked to perfection and not too greasy. The reason for the 3 out of 5 stars falls on two things: having to ask for napkins and the customer service. My husband placed the order and he has a hearing disability. The young lady on the speaker was talking so fast it was difficultto comprehend her communication. Then when asked to repeat she seemed annoyed. I then took over the conversation because she clearly just wanted to get the info and move on. She then became annoyed with me because I repeated our order along with letting her know that she is not coming through clearly. I don't know if it's generational or not but customer service is a thing of the past

What on Earth is wrong with the intercom audio? I can't hear anything being said by the cashier. Just loud screeching. Stall #18. Please fix. My order came out incorrect. Twice. It came out with mayo first time. It came out as a single instead of a double the second time. I ate the second order anyway. Two stars because the food was good, otherwise.

Ordered a normal #1 Cheeseburger w/ mustard instead & it was very off tasting like the meat went bad or the mustard was really old or moldy. I tried taking off the veg & that didn't help. I almost puked. When I called to let them know so no one else would get sick, the woman who answered seemed to not believe me. I had to ask for a manager because she was very rude. I told Gus, the Mgr, that not only was that person very rude...He needs to figure out if the meat went bad or the mustard before they serve that to anymore customers. He apologized & said I could replace my meal another time. I just now came back (it's been 2 months) & the Owner would not approve my replacement order because it was chicken instead of a burger due to cost. Seriously, the owner is that cheap! Now I know why my sandwich was disgusting & I almost puked. I will never go back. Not worth getting sick.

I’ve been coming here for around 16 years and honestly I’ve been mad dissatisfied lately. 1, last weekend got pickle fries and they threw them into my bag not to mention they were soggy and I counted no joke like 8 fries? Ok cool I guess. Then again tonight I got them, they come with ranch. No ranch. I had to ask 2 times and they took 20 minutes as it wasn’t until I GOT OUT of my car and asked someone. I just don’t understand why it was an issue. Anyways I feel they’re going down a drain and it’s disappointing.

Both app and Google site had wrong opening time. Had to wait extra 45 minutes for my complete order. They saw me parked in the stall and confirmed my order was on the way, about 15 minutes after my scheduled time of 7:30. Not once did they inform me that they opened later than what was posted on app and Google. Wouldn't have been as disappointed if I was at least told the opening time was different. I had to push the button at 7:55am, in order to find out that they weren't open until 8am. Food is always good, but service was definitely below par today.