Wingstop

To begin with terrible customer service. Guests were asking questions and needed help and all I seen was attitude being given by the girls on Sunday night shift! The guests were being ignored. We weren’t even noticed or welcomed by the staff. Second of all, i received my order of 35 wings and two large fries. My fries were hard, brown, burnt, greasy, and super salty. I went back to get a remake the girl at the register had an ugly attitude and I seen her go to the back and make a face! I let her know to make sure she checks her orders before giving them out and she had the nerve to say that she wouldn’t know about that when the entire time she was going back and forth in and out the kitchen! She also didn’t fail to mention that the fries were just sitting there! Basically saying that they were old and I asked what the hold time for the fries were and she ignored my question! I work in a restaurant and I know for a fact that the number one priorities for a restaurant is guest satisfaction and food quality! Just a heads up please everyone double check your orders before leaving!

I normally don't leave bad reviews, but I went to this Wingstop 3 times and each time the service and quality was worse. The orders were incorrect whether made over the phone, on the app, or in person. The quality of the food was not what I have come to expect from previous Wingstops. The wings were over done and dry, plus they were barely seasoned. The fries were cold and soggy and unsalted. When I addressed my concerns I wasn't heard merely giving the basic "here's what we can give you" attitude. I'd rather the problem be addressed rather than get 5 more wings I don't want. I don't recommend this location, but a new Wingstop opened near Moreno Beach Plaza and we always have Buffalo Wild Wings by the mall.

I've seen some low reviews for this place but they have not disappointed me. My order was placed earlier today online and it was said to be ready in 20-25 mins. I get to Wingstop and sure enough it's ready. I also checked my items and everything was there, hot and fresh. It was 20 classic wings with Original and Mild and a side of fries. I've ordered from here before and that order was also just perfect. No complaints here! Keep up the good work!

Wingstop is a great place to be at if you are feeling wings. There wings are cooked to perfection and the flavors are amazing. Take it from me when you go there you wouldn’t regret it and would want to go again. One thing to keep in mind is that it is a little pricy. But other than this great place to be at.