Burger King

I stopped by and ordered a double whopper meal with cheese and lettuce only. After waiting 15 minutes I received my food. When I opened it at work it was a single whopper with everything. I stopped in again the next day with the receipt and a picture. I asked to speak to the manager and was told he was on the phone. After waiting 10 minutes the employee came to me and said "We're short staffed and don't have time to deal with this right now. Come back in an hour." I gave them an opportunity to make it right. Unfortunately, they made it worse. I will never be back.

This place is awful, the food is always cold and sloppily put together. I had to wait 45 minutes for a to go order that was paid for through the app. A grub hud person came in and got their order in 2 seconds. I really don’t see how the Mountain Home, Arkansas store is still in business, gives all the other locations a bad look.

They need to get someone that knows what they are doing. I went thru drive -thru and placed my order and it took them almost an hour to get me my order and my order was messed up. And when I called and complain they tell me come in the next day and they would fix my order for free. When I went back in to get my order redone it was totally different than what I had tonight before. And then they still messed it up.

I think there were only 4 employees working when my daughter and I went in for lunch today. The manager was taking orders at the counter inside AND the drive thru. In my opinion all the employees were doing exceptionally well considering how busy it was. I witnessed one woman come in complaining about her order, which I believe was just to get her money back. And another woman had been pulled forward and forgotten. The manager handled both situations with composure and ease. I was sure to tell that I thought she was doing an outstanding job as we were leaving. Our food was hot, fresh and EXACTLY as I ordered it. We will definitely be back!

The only reason they are even getting one star is because the fries were fresh.... our burgers were cold and dry. They had music playing so loud that you could hear it outside and they could hardly hear to take your order. Customer service at the pay window was horrible but the customer service at the order pick up window was good.