Texas Roadhouse

This was the worst experience I’ve had at a restaurant in a long time! Usually you get one or the other when you don’t have the best experience (good waiter/bad food or good food/bad waiter) but this time I got both! First let’s start with the waiter she was HORRIBLE!!! She acted as if she was in a rush for us to place our orders then my husband asked for his tea with no ice she brought him a tea with ice and the 2 refills after! She brought meals out incomplete, she never asked if the food was good or if we needed anything, when we were able to catch her we had to ask twice for the same thing then she would return and just throw it down! She definitely treated us as if we were an inconvenience to her! Next up was the food and it was DRY and DISGUSTING (my camera made it look better than it appeared)! I asked for medium well steak (beef tips) but they were well done and burnt! My toddler got the steak bites and he couldn’t even bite it let alone chew it and we eat steak just about everywhere we go! I added ribs as a side kick and all the sauce in the world couldn’t make them taste better! It was just horrible and I hate my family encountered this experience tonight because we love their rolls but if this is the service we will receive we won’t be back.

Went for my little brothers birthday and had a great experience! Our server was very friendly and good, although it was crowded and there was a 15 minute wait, they were efficient. All 4 of us had the NY strip and we were all very happy with the size, the way it was cooked and the flavor. They even put our ice cream cake in the freezer for us while we ate! Definitely reccomend, but next time we will go before 6pm because their specials are great before then.

The place was packed! Busy as I’ve ever seen it! But somehow the service was top notch!!! The food was absolutely delicious. Brandy with a “y” was our server and she was amazing! We literally had 28 people in our party and we never went without from drink order to appetizer to dessert! She was absolutely professional while also treating us like her best friends 😁 this world needs more awesome people like Brandy! Thank you Texas Roadhouse for an absolutely amazing dinner experience and the best server we have ever had. The wait was most definitely worth the experience and we will continue to eat at this location for years to come!

Good food and great service. They make EVERYTHING fresh. I love their grilled shrimp and asked for some cocktail sauce, and when the waitress brought it back to the table, she apologize for taking longer than expected. She explained she physically had to make it because they make EVERYTHING fresh and yes it was good too.

We had great service from Nicholas. We never had to ask for anything. He was on top of it the whole night. Our drinks and food were amazing as always. Highly recommend this restaurant. I love how the mangers always come around and check on every table throughout the night . Brooke was the manager tonight and was very nice.

Surprised by the quality of service and food. Portions were still large and the prices were still acceptable. In this time of inflation and post pandemic America, service quality and prices have not stayed parallel. Prices have gone up and service quality has gone down. But not here. They are staying competitive and offering decent value. Service was excellent.