Mcalister's Deli

I order my food online, like I normally do. Got back to my office and my grilled chicken wrap did not have all the ingredients that I added, let alone the wrap was so hard, I had to dump everything out of the wrap in order to eat my food. How can I give a good review if you can’t even make my order right. Then I sat on the phone for 3min waiting to talk to a manager. Best believe I will not order from this location again, even if I have to drive across town and go to the other one.

Food is great but service sucks. I ordered a mobile order at 5:19 got there 15 minutes later, it still was not done. Waited an additional 20-25mins before I got my order. Front house was standing around when they could’ve been busting tables or helping in the kitchen. One was counting her tips while there was at least 10-15 ppl waiting for their food. I thought there was one person in the kitchen, there was three ppl and they still took 30+ mins which is ridiculous. Never should someone wait even close to that time for their food when they’re not even that busy.

For some reason, I always forget McAlister's exists. And then, randomly, I'll get a craving for a bread bowl. I'm pretty sure McAlister's is the only place that offers soup in bread bowls. Good soup at that. Great soups, good tea's, nice variety of sandwiches to choose from. A little bit of everything. I would say the prices are fair. I receive decent customer service, nothing to complain about. That's McAlister's for ya. Nothing really stands out, it's kind of forgettable, but when you do remember it, they don't disappoint.

This location is close to where I live in Murfreesboro. There was ample seating that was being cleaned and picked up when I went to sit down after placing my order. I chose "The New Yorker" sandwich with a cucumber salad as my side with unsweetened tea with lemon for my drink. Sandwich came with a half lb of pastrami and corned beef, sauerkraut, Swiss cheese, and a smidgen of 1000 dressing on sliced marbled rye bread. The meat was tender and tasty. Sauerkraut was a little too wet with liquid that dripped all over my hands throughout the meal. The bread was limp and was tasteless. The salad was chunks of tomatoes and cucumbers with 2 very small slices of red onion that had very little dressing. The staff was polite and helpful. I received a 10% veteran's discount on my order.