Jimmy Johns

Jimmy John’s is one of the VERY few food places that provide fast yet accurate orders. Today, the unusual happened- JJ’s gave me something I did not order. When I took the sandwich back, they asked no questions, but simply made me a brand new sandwich. They apologized and thanked me for letting them make it right. Wow!

Went there 1/28/22 in the evening. I went in and wanted to get the buy one get one half off. I asked what the coupon code was because my phone app wasnt working. They said they had no idea what the coupon code was and i had to order on line. I got that! I was trying. I went back out side and foind the coupon code and ordered. After I went in to pickup I noticed I was not given the discount I talked to the manager and he said he was sorry but he ciuldnt do anything for me. I would have to cancel order and reorder. Really!!!!!! By now I was very upset. He, Cody, the manager was going to do nothing and really didnt care. We travel alot for work and go to jimmie johns wearever we are. I have sent a email to corporate and dont know if anything will come of it but We can spend our money elsewhere. I will give it a day or two and see if they respond. If not well thats just one more fast food olace off our list. Its a shame no one wants to do a good job. People just dont care.

My experience was great per usual at Jimmy John’s until the very end. My girlfriend and myself were waiting to have our food handed to us just like the rest of the customers before us. However we were told by a young lady (that just put food in the previous customers hand) “you can put it in there yourself.” It’s was very subtle yet very disrespectful. I will not be going back to this Jimmy John’s again.

My husband and I are staying at a nearby hotel and have been on the road all day. We called Jimmy John's to get some dinner and both the person who took the order as well as the delivery driver were just as sweet as could be. Also, the food got here fast and is delicious. Makes a difference after a long day. 👍👍