Sonic Drive-in

Tots were great. Slow but fresh and hot. I think they probably dropped a fresh batch, which is cool and is the reason I gave 2 starts instead of last one. Well, the cashier was polite enough too. But I didn't appreciate the camera starring right in my face the whole time I was waiting for my order. It's rude and intrusive.

This is supposed to be a LARGE fry. Not one fry was eaten before the photo. This happens almost every time I get fries. This amount of fries wouldn't even fill a medium carton. Pathetic. This same location also told me previously I was NOT ALLOWED to get no ice in my drink because "we're low on drinks". As though that's the customer's problem. This location also does not honor EZ ice requests either. Almost every time I ask for EZ ice they still fill the cup full of ice. I see other reviews with this same complaint. It's pretty obvious this location has a policy of skimping on the customer to maximize their profit. I'll be driving extra distance to go to a different location from now on. Hopefully they're not all owned by the same clown.🤡

Just wondering If friendly customer service is a problem for the ones who take the order? The car hops are always friendly but not so much the inside people taking the order. Like no hey how are you today it’s just been what can I get you in a I hate my life type Of tone or when I’m finished ordering and they just don’t say anything. It’s sad cause I pretty much come here everyday.

This sonic location has went down hill the last few months. They never have the stalls and drive through both open. Today, the drive through was closed and I really wanted a cheeseburger. When I received my meal, the burger was completely cold. Buns, meat, un-melted cheese, and a swushy tomato. It was so awful I threw it out my window. I will NEVER return to this location.

I always have a horrible experience here but since it’s by the house I end up going but today did it for me. I always order through the sonic app and today I waited 20 minutes, which isn’t new I always have to wait. So I call , no answer then see someone outside and she said no one is there. Keep in mind I already been charged on my account. I don’t understand how if it’s a mobile order and they are closed why it’s still open on the app. The time before that, my bf ask for a drink carrier bc I’m a paralyzed and have to climb stairs so we ask for one to make our life’s easier and she was so rude and told us she couldn’t get one right now. Another time they said they was out of mozzarella sticks. I already paid for them and was substituted cheese fries. The price difference…Im new to Murfreesboro area and I can’t believe how this store is still open. Now I have to wait on if I’ll be refunded money.

I came here on April 24th 2022 to pick up a mobile sonic order. I checked in and waited for my carhop to bring out my food which her name was Kamala. I was given my drink, tenders but missing my mozzarella sticks. I tried to get her attention and she didn’t care to listen to me say her name. Then when I reported it to the speaker box at the stall I was given push back cause the item was out of stock and they couldn’t refund me. I was told call corporate or leave. Let me tell you corporate customer service for Sonic is the worst I’ve dealt with on top of the rude employees they have at this location. I will never come back to sonic it’s awful. Corporate does nothing just like the location they don’t care about keeping faithful customers.