Dos Rancheros

This was one of the worst experiences I have ever had at a Mexican restaurant. My family and I came out for dinner on Friday night and we were sat almost immediately. Our waitress came to take our drink order after a few minutes. We asked a question about the menu and she just walked away and didn’t come back for around 20 minutes. During our 20 minute wait, we saw her at the register apparently frustrated. She then goes around to the other table behind us and gives them their checks. We assumed she was having a hard time separating their checks and tried to give her the benefit of the doubt thinking maybe she was new. She finally came over to take our order and she didn’t seem to speak English well. After she tried to repeat our order in English 3 times, I repeated our order back to her in Spanish to make sure she understood (I speak Spanish but do not look like I do and she must have assumed I don’t). She seemed to get it and walked away. We finally received our food and it wasn’t bad but we never were asked how it was or if we needed anything else. We didn’t get refills, we had to stop a busboy to assist us because our waitress had apparently been avoiding us and only tending to all the Spanish speaking tables around us. Blatantly avoiding us. The busboy brings us our refill and we just asked for a to go box and our check. The waitress disappeared and no one could find her, so we then waited another 5-10ish minutes for another waiter to go and find her so we could get our check. We finally cashed out and left after complaining about the service to the busboy since he was the only person who seemed to care to help us at all and noticed we were upset. A lady who appeared to be the manager saw us talking to him and decided not to come over or say anything to us. Horrible. When my family visited this location a few months ago, it was not this bad but it must have new management or a whole new staff because we didn’t recognize anyone. Will never go back.

If you want Mexican food from 1997, this is definitely the place to go. And that's not a slam, but there's a definite vibe and taste to back then, versus now. The restaurant was empty, we were literally the only two people there for most of the meal. However, the food was pretty good, I liked the decor (though kind of old, you could tell it was quite nice a couple decades ago). The waitress was really nice, as well. The music alternated between no music, dance music, and classical music, but nothing that made you feel like your were actually in a Mexican restaurant. That was really odd. And it was the same two pieces of music, over and over, lol...not quite sure what was going on there. But overall, it was a pleasant lunch out. Although, be forewarned, this restaurant does NOT use the lunch specials menu on Sundays (probably why they were empty).

I travel all over middle TN everyday, and eat at Mexican Restaurants all the time. This one is one of the Best Ever! The food is tremendous 👌. 3 ribeye steak Soft Tacos 🌮 😋. And Steak 🐄 ,Chicken 🐔 , & Shrimp 🍤 Nachos. The family 👪 that runs it are nice and friendly, a great people to be a blessing to. I was there on 3-11-2022 on a Friday Night around 6:30pm and our drinks 🍸 Never got empty. Nice atmosphere too.

This used to to be a good Mexican restaurant but ever since they have had this blonde white lady working. Ever since, she has been working there. The food has got worse, the management is not as good as it used to be. I’ve know Samuel for about 3-4 years now. He would not just let someone that’s always smells like cigarettes or someone who is always outside smoking. The last time I came in we had to wait about 20-30 mins for our food. While my husband and I watched the manager and her husband smoke about 2-3 cigarettes. I will not be coming here anymore. It is not the same as when our good friend Samuel owned it.