Zaxby's

The staff here are rude and don't make orders correctly. Every time I order hot food, it's cold and wrong, and my salads are always made wrong. I was in the middle of saying my order and was rudely cut off and told my total, then got to window and got attitude from the worker because I told her I wasn't done ordering. And every time they mess up my order and say they'll fix it, they just make it wrong a second time.

Went there this morning around 11 am, April 4 2022 and was very pleased with the sweet young lady at the drive through window. Didn't get her name but she had short blonde hair) I love being able to leave a positive review and just want to say it was refreshing to get such great service... food was great and staff were kind and professional! You get 5 stars from me!

This place always has a HUGE line. Is it because they have so many people wanting to eat there? No. It’s because no matter what time of day you go there, they are the slowest fast food restaurant in the area. Want to skip the line and order through the app? Yeah that’s what I wanted to do except they’ve locked their doors so the only way to order is through the SLOWWWW drive through. It took me 45 minutes to get through and I have 5 cars in front of me. I would have canceled but I already paid through the app and they wouldn’t answer the phone. Literally just open the inside. You’re not chick fil a where you can handle just drive through only. You’re not fast enough

Used the app for the first time.. Order was supposed to be ready at 6:00, it wasn’t! Gave me someone else’s order. Had to bring it back. I was told they don’t do the app orders until you actually get there because people don’t show up… But you have to pay for it on the app. So don’t use the app!! Just order when you get there because it takes priority. I had to wait an additional 20 minutes after bringing back the wrong order to get mine. Think I’ll go to another Zaxby’s in the future or another restaurant.

I wish I would have read the reviews before going to this location. March 17 was date of visit at 7:27 When they finally got back to me about my visit they offered food be done again or refund. I would not feel comfortable getting food redone here, seeing how disrespectful they were, so I asked for the refund. Since then 3/20/2022 haven’t heard back. I’ve emailed them twice now. Take it for what it is.