Sonic Drive-in

RIP my cup holder. This sonic is the worst. Daisy King walked to her car with another man while working and we sat in the drive thru for 15 minutes. An African American man asked her if someone was working and she started yelling at him and said “there’s other people working!” He pulled to the window and she opened the window and yelled at him again. This sonic has zero customer service skills and it’s sad to see a young lady causing so much commotion over something so small. The picture is an actual sonic blast that was given to me from this sonic. I had to ask for napkins. Once I got home, I took a picture because of how ridiculous this is.

That Sonic - it's always a tough one for me. We don't have them where we live, but we get the commercials on our TV, so the kids want it when we're away from home. The main thing here is that we *don't eat in the car*. So sure, there are a few tables out front. And yes, we have eaten Sonic at those tables several times over the years. And every single time, it has been windy. When you are trying to keep a bag and a paper tray and a sleeve of tots and a napkin from flying away, it is much more difficult to fully enjoy your meal. I had a very good Coke, some totally fine tater tots, and a pretty good hot dog today, but the enjoyment was lessened by the blowing around. The nice lady that took our order went over the extensive list of slushy flavors for our daughter, and then did it again for our son, who wasn't paying attention the first time. A true saint.

For the second time in a week I waited over 20 minutes for a response. Two customers left because no one would respond. I asked the car hop and he said don’t press the button more than once. I watched them carry out delivery orders one after the other and 7 orders go through the drive through. I opened the door and asked the manager she said we are busy then they took the orders from two cars on each side of me that just pulled in. This place is a joke the staff is horrible and the management is the root of the problem. Do not go there you will get. Arable and served at Texas Roadhouse faster than you will even get recognized here.

The New Salem location for the local branch of sonic restaurants sits on a tear above everyone else of everyone else everyone is always friendly everyone's courteous the orders are always correct you never have to ask for anything extra you never have to check your order everything is on par as it should be but something that you don't expect with the local substandard service that you would get at a very similar establishment. It is worth the extra drive to pass by other sonics in the area to come to this location just for the friendly service and the accurate ordering and the extremely fresh food

Food was good but there's a camera staring right in your face where you pull up to the window to pick up your food. It's rude. The first thing it says to me is, "I have no concern for your personal space". And then it says, "I don't trust you". I told the cashier to tell the manager that it was not cool at all. I'll be sure to never go back.

I ordered onion rings and a hamburger with no cheese and I got tots and a cheeseburger. I called back in and told the lady it was wrong and she ensured me she would get it fixed. She came and brought me my food with a smile, tried to give her my receipt and she told me she didn’t need it. I think her name is gabbie, the short colored one. Very professional I will be coming back.

Door dashers are you customers. We come to your store for someone who pays for your food. This Sonic is literally the ONLY Sonic on interstate 24 all the way to Hopkinsville KY, who have their stalls open, that does not bring the food to the dasher! Very unprofessional to make your customers stand in 90° with no ETA of how long it will be for the food to be handed to them. If I wanted Sonic for myself, why would I come here after you treat me so rudely. Customer who I am picking up for is also dissatisfied if I leave due to that rudeness.