Chili's

Horrible service . Most of the restaurant wasn’t even packed and not many people were there .I saw 3 girls that were supposed to be assigning seats and giving menus to people but instead they were flirting with 2 guys and acting like they didn’t have a job and for 40 minutes of my wait time and other peoples to there they were STILL flirting with the boys after that I finally confronted them and asked for their manager and she came and told me she would immediately assign me a seat for me and my family so then we waiting ANOTHER 10 mins until finally getting out menus so then after 5 mins on deciding what to eat our waiter came up to us and asked what we would like to drink so then we ordered and how embarrassing it was that she was giving us ugly looks and pretending she couldn’t hear what we wanted and as a Hispanic family in a all white chill’s place we take it very disrespectful that they treat us so different compared to other family’s dining next to us . The food came out mid ,to be honest it wasn’t very warm in matter of fact it was coldish with barely any warmth in it they also overcooked my chicken strips and overcooked my stake when I asked for a “Medium” stale .Very disrespectful the way she handed our plates of food and when the guy she would act very sassy around us . NEVER again will I be coming to this chili’s again f*ck the girls who were just flirting with the guys and f*ck the girl taking our order

We decided to have lunch here since I had been craving a salad! We noticed right away they were short staffed but they never made us feel that way. I’m not too sure but I think our server’s name was Julius, he was very attentive. The lady who showed us to our table was very nice as well she took our drink order… and i believe the other lady was the manager she kept making rounds as well if anyone needed anything.

While the wait was 45 minutes (due to a lack of staff), and they forgot to bring my drink (which they later comped), and our chips & salsa never showed (which was fine - wasn't charged)...the experience was still great! I will note too that I ordered those first 2 items through the hostess that sat us (because she asked), not our waiter. The food is always worth the wait and the service is always good. Anyone out there that is in need of a job and knows how to keep a smile on their face should apply...they're hiring! Help them...help you...and help the rest of us not have to wait so long for their delicious goodness! 😁

Wait staff was incredibly nice..however, be prepared to wait. Got there and half the restaurant was empty but had to wait 30+ minutes because of short staff (what was told to us when we checked in) or shift change (what was told to the people behind us). Once seated, we ordered within 10 minutes (again the waitress was great and attentive until our food wasn't coming out). The cheesy enchilada soup was different than in the past...not cheesy at all, had these potato gnocchi like things in them. After our soup was delivered, we never saw our waiteress again. Took over 50 minutes to get our actual entree. I understand being short staffed, however, this experience was very disappointing. When counting the number of tables in here, this was with 8 tabletops and 4 people at the bar. Just be aware, it'll take forever to get your food. ETA - the manager came over because part of our food was ice cold. Found out that we were given the wrong soup. And it appears our waitress had gone MIA during her shift. They looked everywhere for her but they couldn't find her. The manager made it right. And I feel sorry for her and the other staff that are at work because they take the brunt of it. It would almost be better to have everyone operate out of the bar side and they work as a team and give stellar service there with everyone being super attentive.

We ordered 2 bowls of soup and got 2 cups of soup,we were charged for bowls,my food was cold and not cooked to order. I spoke to the manager and was given the number for the district manager. I called a couple of times but they never returned my call. I will never eat here again. This isn't the 1st time I've had problems with this location.

Hands down this place is great! The staff are wonderful! My husband's hands were cramping up and we had to leave with our food boxed up. In a hurry to leave my husband dropped his wallet. Our waiter who was on the ball the whole time found us in the parking lot and handed it back. He was our hero that day!