Panera Bread

Ok generally I love Panera.... this is the first time I've had an issue. We rarely eat here because it's fairly pricey, but delish for sure. Today: Delicious as always but for the $15 a plate I expected more than 3 peices of chicken. Sad. The kids loved their pick two, and filled up and then had delicious deserts. Yum Here's where it gets interesting..... On the other hand.... this car pictured is an employees car. After having a smoke break with us on the patio, he walked to his car parked in the front first parking spot, and went to put on deodorant in front of all of us eating. Pulled up his shirt after smoking a cigarette on the patio with us, rubbed some deodorant on and decided to move his car over a few inches to the west, i guess it was too close to curbside? While it was loud and obnoxiously all weird I can't get over the fact how rude he was. I could go a lifetime without seeing his awesome deodorant experience, or ever hearing his compensation car turn on again. The whole experience of food and a show was taken to new levels. Thanks panera, i can not say today was a pleasure. The food was tasty whole small though. I guess the car can compensate for that also. 5 stars only because this is the first time it's been all that and generally the food is good.

I love ordering on the app, pulling up and having someone bring my order to me. My new favorite combo is the 1/2 tuna sandwich and cream of chicken wild rice soup. I previously tried the fast pickup, but there was issues, so I’ll stick to doing curbside or dining in. Other than that, the fresh food is always amazing!

The staff is overall friendly and helpful. I wanted to wait until I experienced both the drive-thru and an inside order before writing a review. I’ve come to this location and sat inside as well as driven through the drive-thru. The drive-thru order wasn’t as consistent as the in-person order. The tuna sandwich had one tiny spoonful of tuna on it, and they forgot to put butter in the bag I requested for my baguette. For the inside order, my order was made correctly, but the cookie was hard as a rock (I didn’t realize until I was driving away). I ordered soup and mac&cheese for the inside order, so I’m not sure if I would’ve experienced the tuna sandwich problem I experienced during the drive-thru. The restaurant was clean, including the bathroom. I will return.

This is the worst Panera I've ever been to. Seriously, don't come here. They barely have any pastries, the staff looks confused and lost, the food takes forever to be made even though the place is empty. The place is understaffed and the staff is undertrained. Had to wait like half hour for a hot chocolate, constantly asking and getting told to wait a bit longer. Terrible.

Panera is overpriced and they have subpar standards. I ordered a 1/2 sandwich and salad today, 11/8, and luckily looked in my bag before I drove too far away. I found what looked like someone’s partially eaten roll in my bag. I went back through the drive thru and questioned why something like that would be in my bag. I was told that it was a torn baguette and it is Panera’s policy to tear the bread, not cut it, so it looks more “rustic”. I reiterated multiple times that it looked like bread that was partially eaten. The employee gave me another torn baguette in a bag and I left. So, they can give me a second piece of torn bread in a bag but they threw the first piece of bread in the bag with everything else? What a mess. There are many places to eat in the shopping center so Panera is now off my list.

I think this is one place i liked better pre-COVID. Of course, that could have been because this location is just bad. They have two cashiers/runners who are indistinguishable from the customers. I used the kiosk to order, and the kitchen just never made the order. They tried to tell me another customer took my order, but there were no other customers except for dine-in. It took me over an hour to get an order of 2 chicken salad sandwiches and 2 cookies for takeout. They also got the side orders wrong. I guess it was easier to throw in a baguette than the salads we ordered. The food was fine- we had their chicken salad sandwich. Nothing great, but nothing to complain about besides it being sloppy. 🤷‍♀️

Disappointing. Panera used to be a favorite but lately the food has been off. I ordered via a delivery app. Mango smoothie, new Signature Take Chicken Sandwich, mac and cheese. The mango smoothie wasn’t blended well and tasted powdery. The new Signature Take Chicken Sandwich (with added avocado) was subpar. In addition, the avocado was brown and had to scrape it off.