Dunkin' Donuts

Went inside to look at donut selections before picking. Wanted a dozen but had to stand in line about 10 min. That would be ok except that are no prices for the actual donuts on the wall. All other menu items displayed & priced except their namesake. Disappointed in the price when I asked the guy so I only bought two. Server was nice & donuts were good, but a complete waste of my time & extremely irritating. Not paying 13 bucks for 12 donuts.

I am new to New Braunfels and was excited to know I was passing by a Dunkin Donuts. When I stopped in the building is nicely presentable HOWEVER the cashier Audrey, on both my stops, was extremely rude. She didn’t acknowledge as I waited when it was a shift change from which it appeared. Waited for about 5 minutes till she asked me what I wanted to order. My coffee had white curdled residue from the milk. The second time I ordered ahead but my family came in as well to order. Upon entrance I noticed it was the same girl from my Visit on Wednesday. Prayed for a better experience but disappointing for me it wasn’t. I asked if my order was ready and she Said yes but didn’t hand me my order. She proceeded to take my family order and once they finished and got their orders I then asked again for my order via mobile and she rudely said “can you give me a minute”? I said , I apologize, you said it was ready. Slide my Oder on the counter and continued taking on her headset. No type of customer service nor acknowledging of customers upon arrival. Not a thank you or anything. I wouldn’t even give her 1 star.

This place is fire. Everyone I know here loves me. I am literally a king here. God is 2nd to me here. Jesus can suck eggs and Kim Jung Un can blow this place up and I'll be here in the rubble building this place up from the ground. Brick by brick, ash by ash. I f%@::@ing love this place. F!$!$ I love it here! WHOOOOO Hell yeah I love this place FU!&^!^!^×^@^!%!%%!%!$@

An old time favorite, I work an overnight job and in the mornings around 5 30am I stop in to get some fresh , still warm donuts usually with a cold chocolate milk. The staff is friendly the drive thru is fast and so far my experience with each stop has been pleasant. Dont forget they offer more than just donuts, they have drinks, kolaches and much more. Definatly recommend for your future donut craving ..

Stopped in at the New Braunfels location at 5:15 on 4/9/2022 on my way to work. I bought a dozen doughnuts for my coworkers and myself. We started eating the doughnuts only to find they seemed old and stale. I called the store and was informed the Doughnuts are not made fresh in store, but are made some place else and delivered to the store. If you want fresh doughnuts in New Braunfels Texas go to Shipplies.

12/07/18 2nd visit 🌟🌟🌟🌟🌟 So I went back. The service was much better. So was the restaurant. Not only that. I found out they accommodate GLUTEN FREE ❣ I was able to order the Turkey, Egg and Cheese Croissant without bread. They used the egg as the bread. I also let the cashier know the place looks great today❣😊😋👍🏼 Old post/First Visit: 🌟🌟🌟 I'm not a huge fan but was in the area with my BFF. He enjoyed coffee and donuts. The cashier packaged the order so cute I wanted to share. I did see alot of employees standing around talking. The sitting area needed to be cleaned. The bathroom had no toilet paper. Although the worked responded when brought to their attention, I feel instead of standing around the other staff could have kept busy. The cashier finished taking care of the customers then came out to sweep and clean the restaurant. 5 🌟🌟🌟🌟🌟 's for the cashier.