Eataly Nyc Downtown

This particular location is smaller than the one in the Flatiron so if you are choosing between them, now you know. This Italian market is exceptionally well stocked and has distinct sections for all your culinary needs. I often swing though early to grab something for lunch and maybe bring something home to cook for dinner. The cheese / deli section and butcher are both wonderful and the staff super helpful and knowledgeable. The checkout experience is a little strange as it’s not obvious but they have self checkout so it’s quick.

I went 9/20/2023 ..The store part was a lovely experience they have everything! The restaurant part now…as long as Uriel isn’t my server I’ll be fine because the food was good. Gratuity already included and our server Uriel V. Did NOTTTTTT give good service at all. I had questions and he didn’t answer it fully so when I ordered I ended up wanting to change it QUICKLY & had to get up and find him . He seemed annoyed to change my order then got my changed order wrong because he barely wanted to do it as really had an attitude like I was bothering him. Over all he did not want to serve us and I was not happy about it but because my 2 friends were visiting from out of town I did not make it a “big deal” but in this climate I think it is a big deal the way he treated us . I was so turned off and disappointed in the treatment that man gave 3 women I just let my friends speak for me and do my portion. Never again Uriel.

Really amazing service, food was very fresh. Wait staff were really helpful and very attentive. We had a simple mix up with our order and they were so apologetic that it didn't annoy us as they fully made up for it, it was a very simple mistake and they made such a special experience for us to make up for it.

This review is for La Pizza e La Pasta restaurant located in Eataly. All the food was amazing especially the meat and cheese board - it really exceeded our expectations. The pizza was excellent too. The only complaint was that they brought out entrees before we were finished with the appetizers, so it was hard to fully enjoy that while trying to avoid eating other food cold. I would empathize to the waiter that you want to finish your appetizers first (which should be common sense anyway) before moving on to the entrees. So other than having to eat the pizza semi-cold, it was a great experience. Gorgeous views.

I had never been to an Eataly and it's great! Loved the market with so many products from Italy and they all look authentic and fresh, bought myself some items as presents. The only thing why I don't give it 5 stars is because I'm the restaurant they were doing some kitchen work therefore they didn't have all the menu they usually have so we had limited options. The staff was ok, the hostess was not as friendly and required us to have all of our group there to be seated (which I guess is ok and reasonable but we were only missing 1 person). The waiters on the other hand were lovely and funny. The best thing about it all was the gelato the pistachio was good but the tiramisu was out if this world.