Dunkin'

Coffee keeps me up all night so I only drink decaf coffee. This is the 2nd time I asked to buy decaf and they served me regular coffee, now it’s almost 2am and I'm wide awake and can’t sleep. And still have to wake up 6am for work. It’s wrong to lie about things like these. Im here suffering with a headache yet can’t sleep because of Dunkin’ Donuts workers lies. They could have said they don’t have decaf and i would go elsewhere.

This is the closest Dunkin’ near my job and This is literally the worst Dunkin’ Donuts in the entire world, every single time me and coworkers try to enjoy so Dunkin’ Donuts they find a way to mess up even the simplest orders,I asked for green tea, and I didn’t ask for lemon, why you give me lemon? It’s like they literally give you whatever they want to give you, And they always burning our food. Worst dunkin I’ve been to in my 24 years of living. If I could give them no stars I would.

I stopped by this Dunkin Donuts on my way to NYC for a quick egg wake up wrap and hash browns. I waited a long time for my order and when I asked the girl if it’s ready, she went and picked it up from near the drive thru table. It was just sitting there, and would have stayed there for who knows how long if I hadn’t asked about it. Anyway, I took my food to the car and put my hash browns into the egg wake up wrap. Once I took a bite, I noticed that the egg wake up wrap was burnt/hard. I took it back to the store, and one of the girls took it to the back since I told her it was hard. Her coworker came forward and said, “you’re missing a couple of hash browns.” I told her the rest were in the car, and she still wanted me to bring them in. I’m not sure what the hash browns had to do with the burnt egg wake up wrap. The first girl came back and asked if it’s burnt or hard, as if I was lying or couldn’t get my story straight. I told her it was hard because of the fact that it was burnt. They ended up replacing the egg wake up wrap but obviously I lost the hash brown pieces that were in that sandwich. When she gave me the new sandwich, she wanted me to open the sandwich and make sure it was okay. She stared me down while I was doing so. They had a bad attitude and horrible customer service.