Stone Balloon Ale House

First time at Stone Balloon, stopped in on a last minute decision to grab an earlier dinner. We were able to be seated immediately, by the friendly hostess. Our server was attentive and friendly. First impression of the place was that it was clean and had a nice atmosphere. The menu had many different options from savory and robust to traditional. So much variety, made it hard to decide what to try. We opted for the kettle stack appetizer which is honestly a meal itself.. large portion and filling. The shrimp lejon tacos was a great lighter choice, the dressing had great flavor. My hubby had the old school chicken sandwich with the sweet potato fries.. which those sweet potato fries were delish! Many options on tap at reasonable price.

Ordered the “beef short rib” goulash. 90% noodles, 8% watery liquid, and maybe 2% beef. I asked the waitress about the lack of beef and she simply said “this is how it’s made”. Worse meal I have ever had. Wife’s dish was a little better but certainly not worth even the thought of a return visit. By the way, don’t believe the menu on their website. Nothing like the one in the restaurant.

I don't even want to give this establishment a star because my first and last experience there was that horrible! My boyfriend made reservations for us at 5:45 pm Saturday 2/12/22 which we were greeted and promptly seated by a hostess then after that nothing more happened. We waited at our table for 25 minutes without any acknowledgement i mean absolutely none. I can say about two more parties we're seated after us which when we looked up had water and drinks at least on their tables, meanwhile we had nothing! We moved to a table across from us that wasn't done being cleaned but we sat there anyway to get attention low and behold that got us noticed, we asked for a manager who offered us free appetizer and desert which made no sense because we wanted items from the prefixed valentines menu which couldn't be comped so all in all nothing was done, also it was about 6:15 pm and all we had was two waters at our tables lol like never again !!!! Also there's more to this horrific experience but i'm not trying to make this review any longer ........