The Original Hot Bagels

My husband ordered us breakfast today. I ordered a omelette with ham, sausage, spinach onions and peppers. My husband and son got bagel breakfast sandwiches and all of us got the home fries. My "omelette" had a small spoon of spinach OUTSIDE of the omelette and not through. Same for the ham. The sausage (I was given 2 small pieces) was placed at one end of the omelette and 2 additional pieces were at the other end of the omelette. The fried potatoes/home fries were bland. My husband and son said that their sandwiches were OK. All in all we will never order from them again.

I love this place!!! There is a variety of menu items for breakfast, lunch, and dinner! Fresh original as well as flavored cream cheeses, real home fried potatoes, breakfast meats, or tasty sandwiches with fries for lunch. The staff members pleasant and are very knowledgeable of what they offer, with great customer service! I'll try to add a picture before biting into my next order lol!

I usually love this shop but today I had a terrible experience. There were multiple doordashers in the store waiting for orders so I knew it was going to be a bit of a wait. I called ahead at 9:44 and got there to pay at 10:09, I know this because it says exactly when on the receipt. I sit there and they have a cart for pickup orders in front as well as one they’re putting behind the counter which I assume is for unpaid call in orders (spoiler: it’s not) so a few of the doordashers are already annoyed waiting and some try to peek at the cart where they’re putting orders behind the counter, one of the employees tells them “one moment” and the mood in there gets confrontational which does not make me want to be here at all. They call a few orders that have numbers above mine which tells me they definitely didn’t make mine until I paid as well. They start calling names for DoorDash orders as well and start handing from the cart I guess we’re not allowed to see as well as some regular orders they just hand over from the prep area. Eventually as the store starts to clear out they ask what my number was and I tell them and they hand it to me from the cart they were guarding. The issue with that is they knew other peoples order numbers and were looking out for them and forgot about me just sitting there trying not to add to the confrontational setting. I sat there for a good 20 minutes waiting for them to call my number when it had been done the whole time and I didn’t get it because I just let them do their thing since it was so busy and didn’t want to add to their stress. So I feel like I was punished for being overly polite and my patience was not rewarded. If you guys read this I really hope you just start calling every name and number so your customers don’t feel like they’re just wasting their time like I did. Maybe tell DoorDash and other delivery services you don’t want to do their orders anymore because you clearly cannot handle it when it gets too busy.I feel like I’m nothing but understanding and patient other times and always leave a tip when I have cash so I guess I just expected better service and more respect for my time.

What a wonderful place! My steak egg and cheese bagel was absolutely fantastic. I loved the care that everyone took to explain my order to me. I felt so appreciated and welcomed. I will be back anytime I'm ever in this area. Let's not even speak of how delicious my bagel was. This is a win win for all. This is business done right.

We placed our order over the phone and repeated it twice the lady on the phone even repeated it on the yellow notepad paper is what we ordered and instead we got what was on the receipt and everything wasn’t in the bag at that! And then the sandwich it just was not good at all I’ve made some bagel sandwiches that were phenomenal if this was my competition then I need to open my own shop! Just don’t waste your money people it’s not good I mean maybe my sandwich would’ve been a little better had you people remembered my bacon on it! I do not recommend this place your better of just going to McDonald’s