Chipotle Mexican Grill

The worse experience at a Chipotle. Ordered online for pick up... they forgot to hand us our cups for my daughter's drink, they only gave me 3 of the toppings for my burrito bowl (small scoop of beans, sofritas, and small scoop of veggies). The rest of my toppings were given to my husband who could not eat them. Dinner was ruined and most uneaten. Reached out via app for a refund and denied a refund, only a coupon for BOGO. Because Chipotle can't make it right, we prob wont go back.

I don't particularly like chipotle, but my wife LOVES Chipotle. With that being said, when I order food THIS Chipotle is stingy about cheese. If you enjoy a lot of cheese you may have to ask multiple times for more cheese. That is why I didn't go 5 stars. But there are many positives with this location. If the customer orders quickly the line will move fast, I don't worry too much about the line being half way to the back of the store. It's well run even when things get busy the small stuff is taken care of soda doesn't run out of syrup, napkins, plasticware, and sauces are filled. Its very rare if this location makes a mistake for online orders.

Went the other week with my boyfriend. We ordered two burritos and were somewhat displeased because the girl making them accidentally put cheese on both when we asked for no cheese. The second time she put so much into them that they were gigantic and had to be eaten over a bowl. She had actually ripped the one my boyfriend ate and he was so flustered that he said it didn't matter and took it anyway. I'm not sure that we'll eat there again.

I ordered online. This was terrible. Every order out of four was wrong, missing proteins, beans added to orders for people with allergies, etc.. When we got there, the restaurant was already thronged with dissatisfied customers, so much so that they were turning away walk in customers. Don't go here on Tuesday!

The service is great and the food is delicious at this location. I placed an online order for 8, but it wasn't ready until 8:15 because it was so busy. It happens. I still love this location. Update: for a beautiful Saturday with the area being busy, it was so quiet. I ordered, paid, and left within 5-7 mins.