Kfc

My girlfriend and I went into this store today and not only was the food poor standard it took us and many others around 20mins of us being ignored by staff to to get our orders taken , I understand it can be very busy or might be under staffed but as I worked in fast food myself I saw no one going out of their way to get things done quickly . Customers from the drive through came in and complained that they were having to leave after being sat in the drive through for ages. Again I really do understand that it can be busy but seeing the food sat there without handing out and them blatantly ignoring customers waiting to get serviced is not right , and I believe that the higher side of this company should get more staff in to help out as they clearly can’t handle a marginally busy night.

Newark KFC is so hit or miss on food quality which is disappointing as when it's good it's one of the best. My last visit we ate in and the young lady on the til was lovely, however the young gentleman next to her was rude and disrespectful to her and had the nerve to be shirty with me when I asked for some napkins as there wasn't any on the side. He then barked orders at her to clean while he just stood there. It's such a shame, teamwork would produce a better outcome.

visited today with my spouse, the self serve machines weren’t working and were “up for maintenance”, the staff took our orders and we went and sat down, in this time we saw many people standing around waiting for their orders (one lady had been there for 20/25 minutes and only ordered a small meal), another man came in and had complained that he had been sat at the drive thru waiting to be served and no one spoke to him at the window (he then proceeded to get back in his car and leave). the staff were all extremely disorganised and showed no effort to quicken the pace and sort out orders of the people who had been waiting for time. when our food eventually came, it was grey looking, greasy and anaemic, my spouse complained that the chicken had a rubbery consistency, will not recommended and quite frankly this has ruined our holiday to england. 1/10.