Star Hotel Newcastle

Staff were extremely accommodating towards my group and I, we had a lot of train delays (initial arrival at 8.15pm - didn't get there till close to 9.00pm) but they kept the kitchen open for us, gave great drink recommendations as well as offering very affordable cocktails majority of the night ($10!) - staff were extremely friendly throughout. They definitely knew the meaning of customer service. Arancini balls were a hit too.

I visited this venue to check out one of the regular comedy nights they host. I was absolutely impressed by the friendliness and approachability of the staff, they do a fantastic job and really know how to make a guest feel welcome. I had a few drinks and a beautiful meal. The prices are all very reasonable and affordable. The food is absolutely sensational. It was all cooked to perfection and the combo of flavours was hearty and fulfilling. I really loved the style of the place, how they lean into the history of the venue, and how on the ball the staff are. I will definitely be back again and again!

It was awful we had bad service bad staff we ordered literally a schnitzel, a pasta dish and garlic bread at around 5.50pm and by 6.10pm we have not even received the garlic bread we had an event across the road at the NEX Centre we went up asked for a refund we paid by card were just given it back in cash no apology no explanation, nothing. The Restaurant was nowhere close to being full and there were other people in line in the same situation as us going to get a refund who had been waiting longer. Definitely won't be back