Sono Baking Company & Cafe

I LOVE THIS CAFE!!!!! I’m from New York but whenever I visit Norwalk I have to go eat there. Their food is amazing specially their breakfast, their coffee and mochas are bomb and they have a great selection of tea. Their customer service is great. A lot of nice young people, they’re quick and very nice 👍🏻

Based on my recent visit, I reduced the number of stars to 3 unfortunately. The food quality has been degraded and service was not satisfactory. Buritto sandwich has been one of my favorites until today. Something has changed in the recipe that made it a bit watery and less tasty. Same to the omlettes. Regarding the service, stuff french toast was one of the items we ordered and we received the regular one instead served by the same lady who took our order. I told her that order was incorrect and her response instead of apologizing was "no that is what you ordered and the other was is more expensive". Really? It the response you are giving to your customer? Instead of apologizing and trying to do something to fix the mistake? She eventually changed our order but it will certainly remained in our memory.

Love this place! Staff is friendly and welcoming. They deal with the morning rush very well. I had the stuffed French toast (excellent cream filling and fresh fruit) and picked up a scone to go. The scone was AMAZING. I find a lot of places make their scones too dry, but sono baking does it just right.