Original Tommy's Hamburgers

Spoke to employee who says her name is margarita. Her and her other employee was upset with me cause I didn't speak Spanish. They had trouble understanding my order. I asked for #1 and two #2's. She got order wrong. And when I asked her to fix it. She got a attitude . Said I'll charge you more. I went to take a picture of her and she says stop being childish. Asked her for her name and she walked up. Finally walked back after and says I charge for my pictures. Lady was very unprofessional. Please make sure your cashiers are retrained better.

What a horrible experience I had yesterday. I was exited to eat Tommy’s. I went in at 9pm and ordered for me and my family who decided to dine in. We ordered, people came and went, we began to question the issue . Almost 30 minutes went by and yet no food. I got up and demanded a refund . Horrible service and experience. The staff thought it was not a big deal, they didn’t even apologize for forgetting my order. I am so disappointed

I stoped at your restaurant to order take out.your staff assumed I was a delivery service which I was not I was a walk in customer. Your staff assumed I was of a certain race based on their conversations. I speak fluently in their language and I was believe that they should refrain from assumptions. I had a horrible experience at your restaurant.