Subway

I went in for a daily special for 6.99. I was charged 9.25. Why? Because the cashier charged me separately for chips, a drink and the sandwich. Then why do you call it a "daily special?" And I asked for toasted, not charred! What happened to this Subway? Ive been here for as long as I remember. I wont be coming back anymore.

Ordered online gave us the time, we were there 2 minutes before the time, we waited for a long time before the lady told us they had to redo the order and then waited even more. They could've at least offered us a free cookie for having to wait so long and to top it off when we got home, they weren't even prepared right!

I tried to give this place a 3rd chance since is the closes to me but the service is horrible. There is a lady who works there has no patience with teaching new employees and is rude to them. No one is gonna last with that kind of teaching. In addition when ordering your food she moves so fast to doesnt pay attention to what your ordering. She needs to pay attention and not rush. Didnt get her name she wasnt wearing a name tag but next time you go look out for the short lady who talks loud and fast she might get your order wrong and then get mad if you correct her.

Customer service isn’t consistent. I come here only on occasion since 2015 when I visit Norwalk from central California. Some employees have been rude and immature (youngsters). Other times they don’t bother to mention that their Point of Sale credit card machine is down until after they make your order. Thankfully I had cash on me that time. The other day I tried the app while staying at the Best Western a block away. It was an older gentleman working when I picked up my food and he was very polite. Everything was correct and tasted good.