Taco Bell

There was a long line at the drive-thru and once we were waiting at the speaker to place our order, no one spoke to us to take our order for the long while we were there. So we assumed the speaker wasn’t working and moved forward in line. Later in line we heard someone take the order of the car behind us. Once we reached the window we hoped to make our order there and explained that no one took our order. However the employee claimed that we probably didn’t hear her and that she couldn’t take our order because there were cars waiting behind us. That’s funny because there’s a sign that says if you have hearing issues, pull up to the window for assistance. The lady even laughed when we said our windows were open and did not hear anything. Don’t waste your time at this Taco Bell. Worst customer service.

REST IN PEACE 🙏 🕊 😌 no touching, Handles, Controller 😞 for a better understanding quality control over 😢 and the number given to you from flat screens in your home 🏡...Or Understand where you are located on top of all your personal information 😀 and Hers for your Wife of a sudden 😀 Smile, jump on your knees and take Stretch out of interest 😉 a little bit more for this project as usual in my legacy Go...

I went to this location for my lunch since it was nearby, the drive thru is packed so I go inside to order. I’m waiting in line to be served. I understand that it’s busy and it’s going to take a while to get to me, so I wait. There’s a worker with short blonde/brownish hair with glasses just looking at me and not saying anything. I’m standing waiting while he just keeps watching me. I decided to just get out of the line and order on the screens they have inside. As soon as I walk out of line, the guest behind me walks up and he walks up to her right away. Within 10 seconds while I waited over 15 minutes in line.

RUDE service, even from the manager. As soon as I walked in the 3 employees looked at me a rolled their eyes. I get it I’ve worked in a fast food place so I understand being busy and backed up. However at least tell me “we’ll be right with you” but no I stood there for 10 minutes, tried to order on the self order tablet, it didn’t work. I then said “excuse me are you taking orders” they looked at each other and said nothing, I gave up and left! Don’t work in customer service if you can’t provide decent service.

This modern and new Taco Bell seems to always be SLOW. If you go inside, you have to use the self order kiosk as the cashier is really only taking drive thrus. Ordered 2 items and it took about 8-10min. It wasn't busy so couldn't understand why it took so long. On a previous visit it took even longer but they were much busier. Maybe they're just short staffed.

3/20/2022 The drive thru line was 9 cars long so I decided to go into the store. That's when I realized why the line was so long. The employees were cursing, playing jokes on one another, talking and not preparing the food. I ordered through the kick and waited 30 minutes for my food. This was a horrible experience and the frequently used N Word passed me off as a black woman. By the time I left the store only 2 cars had left the drive thru.

I’m a local and an loyal customer and I really wanted to leave this review to thank MARIE for her awesome customer service ! She was working so hard at an busy drive thru and still took the time to service me with my app order after store hours right at the door ! SPECIAL THANKS TO THIS HARDWORKING NIGHT CREW

The food portions are way too small. The bean and chesse burritos were small barley any beans on them. The chesse quesadilla was the same with very little chesse on them. It is like this all the time I have been there. I now go to the taco bell on paramount blv in Downey. Much better size food portions.