Kyoto Japanese Cuisine

This place has okay food, but the atmosphere was horrible. As soon as we walk in, there were plenty of open seats, but the host say is right in the middle of 4 other tables of people. They're was no music at all playing, so we could hear everybody's conversations, and we could hear everybody eating. It was a very unpleasant experience. The waiter was very very nice! Food war pretty good. Atmosphere sucked.

We used to love this place but this place has seriously gone downhill. The staff is absolutely horrible with zero customer service. They never can get the order right, the food quality is horrendous, and they never answer the phone. Too many other good sushi and hibachi restaurants in Ocean Springs so this is our end to coming here ever again.

Worst service ever. Worst food. Customer is always right but not in this case. People don't bother coming here. We go to a lot of restaurants, & we know good from bad. This 1 is real bad. Braydon is the worst server & most rudest young person we have ever experienced. He needs a course in personal skills I have worked with the public my entire career. If I served anyone in that manner I'd be thrown out & he should be fired immediately. We do not enjoy going somewhere where people look like a bunch of robots with mussles. Very uncomfortable. They are toxic ,& display socialism This is a free country & it's about control not health. The manager tried to tell me about her grandmother the scientist. She must have studied backwards because we have studied science as well & know all the diseases caused. Young people today are not educated. I tried to tell them we pay their salary. If they have no customers they can't serve & yes we do pay. Without us no job. So they obviously don't get it. The waitor asked if I wanted the hibachi. I said no but he threw it in our faces with a touch of sauce. A tiny horrible salad. Basically threw us out before finished eating. Real service. We have never been treated this way. We should never pay. A horrible experience & no will not return to garbage people. Young people who were not brought up with manners. The owners will be notified, & fined. And I see they have been closed by the health board & should be closed permanently. No wonder it's so bad.

Absolutely terrible food and Inept wait staff. No quality control or care is given (at least with my personal experience). I do not like to give bad reviews especially during the COVID BS with restaurants being short staffed and overwhelmed, but they were not short staffed nor overwhelmed on this occasion. Plenty of people standing around and a handful of guests. Could’ve done so much better and I’m not hard to please. Took one bite of each and spit it out. I politely told the waiter my thoughts and he just shrugged and walked off with the plate. Completely full plate and he did not remove it from the bill, offer to speak to the manager or even request something different. Very unprofessional, untrained and no care whatsoever. He wasn’t rude or disrespectful, just inept and clearly didn’t care.

Was really craving hibachi so I pull up here and see this sign on the door. Perfect I thought bc I wanna order to go. I walk in and the first thing I see is a hibachi show🤷 told the lady behind the counter we wanted to order hibachi to go and she tell me that I can't order hibachi. I ask why, she tells me that bc the hibachi chef said he got a special ordering going on and NO ONE else can order. Ma'am your sign says no hibachi shows , only hibachi to go. I'm only going by your posted sign. Her: well you can't order.🤦 Ok ma'am have a nice day.