Krispy Kreme

This particular Krispy Kreme has NEVER disappointed me. It seems like the HOT light is Always on when I pass by or go there. And each time I go there to purchase donuts, they are always HOT!!! They melt in your mouth and taste so Amazing!!! Once I eat one, I can't stop eating them!!! Extremely Addictive!!! The staff are always cordial and friendly. The restaurant is ALWAYS clean as well as the parking lot. I HIGHLY RECOMMEND purchasing your donuts and coffee from Krispy Kreme!!! Thank me later

Walked in to get donuts, was charged for items I didn't actually buy. The cashier never said a single word to me through the entire transaction. Just a horrible experience and even worse, the donuts weren't even fresh. What made it worse was when I asked what the total was, the cashier LITERALLY reached around and tapped the credit card machine without answering. When I made a comment about wanting to know my total, she looked at me and said "I will pray for you". The entire experience was surreal.

11:00 am and I ordered 8 donuts and 3 lg lattes when I go pay with a $100 they tell me they cant take the $100. There is no sign that awares you of that!! Is not even the beginning of the day to say they didn’t have that change. I had to go to a gas station to break the bill so I can come back to get my food bc my son was all upset about the inconvenience. Since I have been traveling and at the end of my trip, I’m just going thru this town had already spent all my bank money and all I had was $100s. They saw me trying to figure it out, none of the two ladies apologized for the inconvenience. They need some customer service training. I have to say they did have a lot of variety of flavors and donuts to choose from unfortunately they need to be more hospitable.

I recommend. I left a poor review, and although I don't have the energy to try to do anything about it after the fact, they reached out to me and offered to make things better. I genuinely appreciate the effort to prove a lasting positive impression on every customer, so I bumped up my review from 2 stars to 4. I'll leave my original review below. Thank you for reading. I ordered ahead Last Night, and although they opened at 6:15, my order set for 9 isn't ready yet. It's 9:10 right now, and I'm trying to get back at a certain time. They shouldn't have given me the time to sit here and give a bad review, it's a shame. I'll be really upset if they're cold.

I arrived in the drive threw to make an order of donuts to bring to the children in class this morning about 6:10-6:15. No one took my order! People were in there working because I saw them as I pulled off. Later I called and the lady who answered started to laugh, telling me they’re headsets were not working. Well shouldn’t u then take orders at the window then if that’s the case. Not hapoy