Carl's Jr.

I was far from home when I visited this location. The staff was professional however, they forgot to put my large fry in the bag. Upon speaking to a manager and explaining the situation and my distance from the restaurant, I was told there was nothing they could do unless I return to the location. I would've returned when I first noticed the missing fries, but I was already 20 minutes into a 3-hour drive home (and stuck in traffic). Finally, after a few more questions, the manager said that I could call corporate about my experience to get a refund or gift card. 🤦🏾‍♂️Why wasn't this expressed to me in the beginning? Word to the wise: check your order before driving away from the drive-thru window.

The food is fine... its carls. But if you are on lunch or in any kind of hurry, avoid the drive tru. It took 35 minutes for 3 people to get their order. No sorry we are running a bit behind and i thought id see them running around trying to keep the orders up but these people were so slow. I worked in fast food and i can tell you if i was walking around and moving like they were, i wouldbt have a job for very long