Jack In The Box

People need to realize that fast food places like jack in the box are under staffed and they get overwhelmed by the amount of customers and the amount of food customers order and so it’s okay if takes a little longer to get your food and people also need to realize since there understaffed it’s okay that there not open 24 hours, I mean who would want to be working at 4 am. People really need to calm down. One of the reasons places like jack in the box is understaffed is because of the rude and inpatient customers that expect us to do the impossible for just 15 dollars. Customers never really see the point of view of employees.

Don't go to this Jack in the Box. Really bad customer service. I made an order for a #11, 1 order of tacos and two Jr. Jumbo Jacks.. I got home my daughters ate their burgers and I was in my room prepping my meal so I can eat, took a bite of half of the chicken hamburger and the meat was raw! Cold & raw, it was hard in the middle it was not properly cooked. I called the Jack and the box to let them know. Drove back, took the hamburger back and the supervisor refused to give me a new meal. Assumed that I had eaten the chicken hamburger because I only took half of it the other half I spit it out and threw it away. It was disgusting. I was upset she really thinks I would drive back and fake an undercooked hamburger for 5 bucks. It is late I just wanted to eat my meal. She didn't even apologize instead she got mad because I raised my voice when she was assuming that I was lying she gave me a new hamburger but not my complete meal. After accusing me and assuming that I was lying the least thing she could.of done was give me a brand new meal and an apology. Instead she told me the manager would not allow her to give me a new meal that she asked him over the phone. By the way her name is Alicia. I took a picture of the un-cooked meal and I saved the receipt I will definitely be reporting this tomorrow to the manager.

This place made me pass the worst time in my life I never thought a chain restaurant would let employees treat costumers the way the people here do in special a supervisor name" Alicia" by the way worst costumers service i ever had in my life .not even have the maners to treat me and my family with kids like a human person hopefully the real management can solve this and don't let this person's do this to others please everyone don't go here you can always drive a little more farther down the street for a better service