Mcdonald's

I write reviews only when I receive great service and substandard. As a father of two children under two, any parent can understand when traveling alone with young ones that the car needs to keep moving or the kids start getting fussy. I completely understand that on Sunday after Black Friday that all establishments are busy and I didn’t mind waiting in one of two lines that just didn’t move as fast as the other. Maybe the associate is new and completely understand that it takes time to learn to efficient. After waiting for about 5-7 minutes when there was one one car ahead of me I order a Chicken McNugget Happy Meal for my son, the attendant informs me that they don’t serve Lunch until 11am, the current time was 10:53am. I politely asked if she could make an exception as it was only a few minutes and I am confident she could hear my crying child in the back as he has a disorder and only worse when he is hungry. After I asked if she could make that exception she pretended to no hear and when she did speak I could hear laughter that I only imagine was about them turning me away. If that was for me I would have parked my SUV in that lane for the 7 minutes and inform the cars behind me that they may want to use the other lane or wait if they too wanted lunch, but my child’s well-being means more then trying to prove a point to a team workers that make light of a fuzzy child and family. I really hope this was 1-off but I am multi unit manager and knows that attitude and behaviors steam from the top down. If anyone does read this for the location please fell free to contact me to discuss more in detail. They was no “Happy” Meal for child today.

Drive thru orders were taken care before orders placed inside the restaurant. Also, customers were returning from previous order errors. These customers were upset they had not checked their orders before leaving McDonald's. Their statements were: "How can anyone mess up drinks, hamburgers, and French fries order is beyond me." Just getting two drinks took me fifteen minutes. Yet, you decide the next time you're in the area and have a taste for McDonald's. Try this restaurant, perhaps you will have better luck then I did. 🤔