The Cupcake Lounge

Our experience here was ok. I bought two cupcakes and asked if one of them were chocolate and the sales person said no. Lo and behold when I bit into it after leaving it was chocolate. We came in towards the end of the day so there were not many options left. In addition to that, the cupcakes had a thick layer of icing and were very sweet. Definitely not worth the price and for a place in the Byward I would've expected better quality and service. I've had better cupcakes, service, and prices at vegan spots.

Love the cupcakes but the delivery service they use is not great. Ordered for delivery in august and they were an hour past delivery window. Today again the delivery window was from 11-2. Still nothing at 240. When i called at 2, i was told max 30 minutes. Them staying affiliated to this delivery business will deter me from going with the for my cupcake needs

We’ve tried numerous items on their menu and it’s all delicious. Our favorite is the chocolate chocolate cupcakes. They also have really nice DIY kits that make a really good activity for kids on a weekend. We’ve tried the cookie and the cupcake DIY kits and they come with everything needed and it’s lots of fun for kids( and adults!)

The selection is impressive, and the service is fantastic, but the pricing is high (and this goes for all the cupcake places in Ottawa). Tried the peanut butter (good), and the strawberry cheesecake (not bad). They also offer "day old" cupcakes at a reduced price. It's pretty good, so I would recommend dropping by if you're in the market.

I have never had a bad experience with Cupcake Lounge! Their classics such as Oreo and Red Velvet are always dependable and I love the seasonal options as well. My recent Uber Eats experience was even more lovely. One of the items I had ordered was out of stock and they subbed it out for an even better Marshmallow Ganache! Thanks so much, guys for the friendly note and the A+ service.

This gem is located in the ByWard Market area. The place is nice and clean. Staff was happy, friendly and nice. Answered all my questions and more. I took 6 daily fresh gluten free cupcakes and cheese cakes. I must say, the way those cheese cake melt in your mouth and taste. Yes!! amazing taste. The only thing, it is slightly expensive, but definitely wort trying them out. If you want normal cupcake or even gluten free deserts, drop by, you will not regret it. Your taste buds will thank you Will go back pretty soon :-)