The 3 Brewers

It was a beautiful sunny day in Kanata. After much deliberation we, as a group of four, decided to treat ourselves to dinner on a patio. What a great idea and 3 Brewers was going to be the place where we would make a memory together. Well, we now hope it’s a memory we can soon replace in the future perhaps? Only time will tell. We put our names down as there was a wait to be seated - understandably. Such an establishment on a Saturday night would warrant such delays. Many were enjoying their dinners so we were happy to wait. We were told twenty minutes. Very acceptable. We decided to take a walk around. After 20 minutes we started to head back to the restaurant. We weren’t surprised that we didn’t receive the call within the 20 minute suggested wait time. Clearly we saw they were busy so we gladly waited with patient expectation. Another ten minutes had passed and we decided to walk in and check on our status. We were pretty hungry by that point and just wanted to see how the evening was progressing. As we approached the hostess, we were met with a confused and somewhat concerned look on their face when we asked about the status of our table. It was a clear tell that we had been forgotten. She scrolled down the list with her pen and passed our name, then went back up as if to confirm that those in front of us were in fact already seated. Another tell. Much disappointment filled our hearts, and grumbles continued to echo in our stomachs. She quickly announced that she would get a table ready for us. We left a phone number when they took our names. Something tells me our waiting on their beck and call was all in vein. Perhaps our reminder was not the only one of the evening. No, it certainly was not. Two gentlemen came in after us in the same fashion, requesting an update on the status of their alleged seating arrangement. “It’s been a half hour and we were just wondering….” You can fill in the blanks. A repeat of our experience unfolded before our very eyes. It seems as if the false promises of a future dining experience were merely attempts to keep the busyness at bay. Perhaps it was also an understaffed establishment like many others. I wish not to cause grief with this review, I simply am making observations and relaying them in the the best way I know how. We were disappointed with the service and the food was average. Not what I was expecting from 3 Brewers as I’ve heard good things about them. 3 brewers? Maybe. You might be rolling the dice. But, like with everything else in life, our choices come with risks. Yours sincerely, The 3 Brewer Reviewer