The Moose Truck

KC Hopps/Barley's Overland Park used to be a customer focused restaurant. That's changed. The KC Hopps app no longer works, so you're forced to place your order online, with the bonus that the gift cards you've purchased won't work (even after verifying they are valid) When you call the store they're happy to tell you your only option is to order online...even after you've explained the failure of their online system to allow the use of their gift cards. KC Hopps is happy to take your money for gift cards, they just work really hard to make sure you can't use them. It's a shame how KC Hopps has made customer service so unimportant to them.

So I found out that KC Hopps owns Tanners at Redbridge Shopping center. We loved coming in here until the prices of alcohol far exceeded our love of the place! Unfortunately you're gonna lose my business and many thers to come. Absolutely a ridiculous price increase! You've now joined to evil of grocery hikes and gas hikes! Good for you. It's probably gonna cost you your business. Mark my words! You can't have a business with mediocre food and bad service with drink prices this high. This area won't stand for it. It will just be the next Blue Moose.

Never use them for “express” catering, where they drop it off at your house. You will find better quality and presentation at the grocery store. Their charcuterie board is quite possibly the worst charcuterie board I have ever seen. Despite the description and reassuring words, it’s your basic cheeses, a jar of pickled banana peppers and thinly sliced, simply stacked, salami. I contracted with them for two parties. First being my birthday and the second, a dear friend’s 50th birthday party. They did refund me for the first party and I canceled the catering for the second, but they did so very reluctantly and were very rude, hence why I’m still leaving a poor review.

We used KC Hopps for a catering event for our company for 50 people. Working with Heidi was a pleasure as she was accommodating, flexible and patient with us up to the event. They did a great job setting up early, covering basics with us and cleaning up afterwards. Great customer service during the event as well. We had a nice variety of food that was good quality and presentation from start to finish. We had a lot of compliments from our coworkers. Will definitely use them again and recommend them highly.

Great people but the restaurants they operate lack a depth of flavors in their food and beverages. We’ve tried many of them over the years and they aren’t bad but they just aren’t great. I’m not an amazing cook but I can execute many of their dishes at home with much better flavor. It seems like too many corners are cut in the kitchen with the quality and quantity of ingredients.