The College Arms

Pretty good. It's a spoons so you know what you're getting. Service was alright staff friendly. They had some problems with tills and peds when we visited but they fixed them as quickly as possible to be able to continue serving people. Food was good. Front door was out of action for an unknown reason. The time me and my friends went to leave the other front door was locked too and they were already outside. Seemed the management were escorting everyone but regulars outside for an unknown reason at about 6pm. Might come again when next in Peterborough will see how I feel.

We've gone to the College Arms Wetherspoons in Peterborough a few times, and sometimes it's been excellent, but other times not so great. The good stuff is that this place is like a typical Wetherspoons Pub, where you can usually find lots of seats. They even have an upstairs area where the bathrooms are. The drinks they serve are typically yummy, and no matter when we go, it's usually a fun time. But there have been times when things didn't go so well. Imagine waiting for more than two hours for your food, and nobody tells you what's going on. It's like being patient for a long time, but no one explains why. We had to find a worker to ask about our food, and they said they would talk to a boss and give us our money back. Sadly, that refund never happened, which was a bit disappointing.

The food was excellent apart from my friends order.she ordered fries not salad.we told the waitress who proceeded to fetch the manageress.I said I definitely ordered fries not salad as my friend does not eat salad.she went to check at the bar and returned to say I had ordered salad.I said why would I order salad when my friend doesn’t eat it.she then went and fetched some chips and nearly threw them at my friend 😡.the fries were the same price as the salad so we weren’t trying to get something for nothing.she definitely needs retraining on her customer service skills.the rest of the staff were really friendly