Marks And Spencer Cafe

I absolutely loved this café, the area was clean and tidy, the staff were friendly and approachable, the service time was good considering we were there at lunchtime (12.30ish) and most importantly the food was so delicious! The menu has a good selection of snacks and meals both hot and cold and a large selection of drinks. Although it was busy the seating layout made it possible to have a conversation without feeling that you were struggling to be heard. The food is reasonably priced as the quality is exceptional, just what you would expect from M&S. I would definitely recommend this café and I will be returning 😊.

M&S Serpentine shopping centre not Brotherhood The staff are always helpful and pleasant and the coffee is good. The staff are very overworked due to staff shortage but as previously stated they do not let it get them down and always have a smile. The only reason it didn't receive 5 stars is due to the works canteen furniture and surrounding. If the cafe had been put near the entrance it would have benefited from natural light and been able to spread out into the square at the front of the building Costa have taken advantage of this.

Stopped by for lunch today, we have done this a few times, the food and service is always great. Today they told us there would be a 30 minute wait for food because of some fridge issues they had last night, 40 minutes later a staff member came over apologised, gave us a full refund for the food and said our food would be out shortly, 5 minutes later the food came and it was tasty as always. I went to the fridge to buy another bottle of cider and they said it was free because of our wait. Couldn't fault them.