The Pizza Factory

Our server was super slow. Our food did come quick once we got a chance to order. She also forgot refills and bread for our table. Coffee came after our desserts were done. We also waited a very long time to pay as well. Menu has changed since dine in started again. Miss the old pasta offerings.. as did other people around us. Chefs choice, manicotti, ravioli etc. This visits food was excellent though!! Keeping it at 5 star as we have always loved our times here over the years.

We had a great experience here and Sarah was a phenomenal server. We went with my brother who has autism and is non verbal. He rarely gets to sit down at a restaurant and hadn’t done so in years. They were able to find us a seat in a quieter part of the restaurant and she was so friendly and accommodating. She made an effort to engage with him and she was totally understanding of his needs in a way that others may not be used to. Would definitely come back!

When you ask google “what’s the best pizza in ____? “ you typically have high expectations. Pizza arrived quickly I was happy with that. For a medium pizza tho I was not expecting that price. I had a medium pepperoni and bacon. Pepperoni is indeed pepperoni and the bacon is just kinda there not very apparent . The sauce is good and the cheese … I like cheese but there sooooooo much of it. I must say in my opinion it was cooked to perfection , crispy but not tough , cheese was browning and stringy. The crust itself is a little bland, but I will say their garlic dip is quite good, Seems to be made in house. Lady on phone was helpful and polite. Delivery lady was very friendly and came directly to my hotel door. Pizza 6.5/10 Overall service 9/10

It may have been my fault, but I had higher expectations. Order was ready on time, which I appreciated. The lasagna was likely frozen and then reheated, which would've been fine if the noodles were tasty - they were tough and thick and not a single speck of ricotta, just a bunch of hard, tough, thick mozzarella on top. Garlic dip and garlic bread was good. Really wish they made their pizza crust more authentic, but it's edible. Lastly, the garlic on a pizza - it shouldn't be a half of a clove big and raw - it should be minced and lightly fried, put into oil, and then used as a topping on pizza. And the mozzarella...there's so much of it, you become overwhelmed and you can't taste the rest of the toppings, not because you can taste the good quality mozzarella, but because your mouth is fighting with the elasticity and trying to just get through it. Maybe the spaghetti is fresh? Idk but I won't try my luck with the pizza and lasagna again.

The Pizza Factory is probably our family's favourite restaurant in Peterborough. All of the food is amazing - especially the salads! The owner Peter is an incredible person, our family can't thank him enough for his generosity during a hard time. Peter hand makes the dressing for the caesar salad with fresh garlic. Absolutely delicious! Also extremely affordable food with large portions. Definitely recommend for families.