Papa John's

Tl;dr super long delays, no updates, and eventually a lukewarm pie I put in an online order for this location. It estimated a 35-45 minute wait. An hour and a half later, the web portal said that the order was both canceled and on its way. I tried to call and no one answered the phone, just immediately got put on hold. Because it took so long and the system was obviously messed up, we thought the pizza wasn’t coming and ordered from somewhere else. The pizza showed up about 10 minutes later and was lukewarm. Would not recommend this location. I could have walked to the location, made the pizza myself, and walked back in the time It took for them to bring it to me.

Ordered a pizza for delivery and the “quality control” sticker was ripped open on pizza box. I called the store and guy who answered was very rude. I offered to bring pizza back if they could give me another, he refused. You would think that in a time like this restaurant’s would be more concerned about food safety and retaining customers. I will never order from her again.

Waited an hour and a half before my order said it was delivered, there was nothing outside. Called the store and whoever answered basically told me he wasn't there when I placed the order so there was nothing he could do and I would get my money back "in a few days". No other kind of apology or compensation offered. Never ordering from here again.

Customer service was terrible from the very start, it took them 1.5 hours to tell me that the food was on it's way, then after I told them I no longer wanted the food because it will be cold by the time I got it, the manager caught an attitude with me and tried arguing that the food was already on it's way, after I refused she further tried to argue that it takes 45 minutes to an hour for delivery, which I understand, but anything more than that is not worth it. I would not recommend this location for delivery unless your willing to wait hours for your food.

Worst store ever. They didnt deliver the diet pepsi I ordered and 2 pizzas I ordered were wrong. Called the driver she said not to call the store or she would be in trouble ok fine. She was going to get the pepsi herself at a corner store. Called papa johns to let them know my order was wrong the said we will send you your right order in 30 min. 2 hours and multiple calls later I received the order cold it was in my lobby and nobody called. The people I talked to on the phone were rude aggressive and used the F word. They also refused to give me the name of the manager or put her or him through the phone. The people working there are the most incompetent ever. Will never ever again in my life order from papa johns