Kentucky Fried Chicken

I spent 28 bucks. Added 2 extra mashed potatoes and 4 cookies. The meals I ordered came with side of mashed. Cool whatever . I paid got my order and checked it once I pulled away from window because there was a car behind me. Nope missing 2 mashed and 4 cookies. Drove back around and the cook or bag lady came to window and said she put them in there I showed that I was missing the cookies but she was right there was 2 mashed under everything. OK cool get home and what do you know miss know it all was wrong. There was no mashed with mine nor my finances meals that we paid for . Amd there Pepsi tasted like watered down sugar disgusting. Thanks kfc for your excellent service and consideration for your paying customers get better employees who actually care about what they are doing. If you don't want to serve the public then don't work at fast good otherwise care about other people.

They forget part of the order in for intrnt orders they don't put in sauces, etc. When the prices are $2.25 per chicken strip, you would think that they would be better than the others they have went downhill. Fish was charred cold, and greasy chicken had the most fry oil I have ever got from KFC. it left a puddle in the bowl about 1/4" deep and washed the coating off the bottom pieces. I guess this is the new "normal" subpar the last 3 times we have tried them.

Some fast food places stand out for value, some for quality of the food, and some for customer service. This Pickerington KFC location stands out for all three, but ESPECIALLY the last...because this location has Rich. Rich is a friendly, fatherly, cheerful, and wonderfully accommodating guy at the drive-thru, and let me tell you, his banter, warmth, and sincerity blew my socks off. Substitutions? "Of course you can." List off the low-cal drinks on offer? "Absolutely." Extra condiments? "Is this enough? Now what else can I get you?" And after a mere 3 minutes at the window: "They're trying to put your order together now, thanks for being so patient." How did KFC luck into hiring this gentleman?? He knows exactly how to treat his customers. His voice belongs on radio, his demeanor in a mission kitchen. He makes you feel like you've known him half your life and he's personally feeding you a four-course dinner at his home. Nobody should EVER be treating workers in a drive-thru poorly. And if all customer service reps were like Rich, nobody would ever dare. Thanks for the excellent Nashville hot chicken, Rich, but especially for making our day!

What a well managed restaurant! I’ve been here twice and both times I’ve had a great experience. The staff is well trained and attentive. Our food was fresh and expedited quickly. By the way they are also a Long Johns Silver! Try the Honey Mustard sauce!!! Mmmmmmmm and finally and most important for us is that the place is spotless! Keep up the great work!