Buffalo Wild Wings

Save your time and money and go some place else. We ordered twenty traditional and twenty boneless wings with sauce. We received ZERO sauce and two boxes of completely COLD and DRY chicken wings and one box of SOGGY COLD fries. Carie (the manager) walked in and her attitude was extremely distasteful that it made the situation far worse. From the get go she came in with a negative tone and that “you are wrong, I am right” type of attitude. She had no intention to fix the issue and instead she claimed that it was our fault and we misplaced the sauce and somehow we misplaced the carrots and celery. Unbelievable! She took the food back and would not provide a refund and she refused to provide a phone number for the regional manager. She made it feel as if all problems must be addressed through her and you are at her mercy. We wasted two hours here between trying to get some food and travel. In the end, we received zero food, paid $50, and walked out without any sort of refund and blame that we somehow misplaced the sauce, etc. Rest assured, I am certainly going to think twice before entering another Buffalo Wild Wings after this incident. I wish we had read the previous few months worth of reviews here because we experienced similar issues with the quality of food and dreadful service. Lesson learned.

Very rude especially the manager. We came in early enough before the Super Bowl game started. I asked for 30 traditional wings well done. I was then advised that we couldn't get well done wings because of the super bowl an all the call in orders they had. I'm a paying customer too that's dinning inn and can't have my food cooked how I want it. 😩🤔🤔 that's crazy...

The wings are mediocre and the fries are good. However, the time I went, my fries were stale and cold and my wings were not fresh. They gave me a little box with my fries in it but there were little to no fries in it (the box costs more than the fries). I had two separate combos and they did not do a good job at sorting them out. I gave an extra tip hoping for good quality food and service but that did not happen this time…. Also, why are the wing prices jacked up on what supposed to be a discount on Tuesday? Wings cost way more on Tuesday than any other day of the week.

The management here sucks. The food is ok, I understand you're dealing with new servers but my food shouldn't be cold when it comes out. Takeout sucks, I often dash food from here and consistently get told that food has been stolen from the shelf that advertises free food. The people working cashier for takeout are always amazing in letting me know that the food has been taken and how to let support know. I love monterae, Harley, and vivid, they always help with the orders when they aren't stolen.