Sambuca 360

Been to this venue plenty of times and always had great experiences. Definitely want to give a big shout out to Kristy Purtle for always bringing the energy, a smile, and such a fun vibe at the bar. Every time I see her in there she is smiling, laughing and serving customers with such great energy. Next time you go — ask for her by name. You won’t regret it. ☮️ 💜

I would give NO STARS but have to in order to put a review…….. Went there for the first time ever to watch live band and dance with my husband. Since there was no seating we stood at the bar and had a couple of drinks. While waiting for the band, (every time we had to ask for a drink and we were not attended to) a bar back and a women bartender decided to do a gunshot with red bull. When they punctured the can it splashed all over myself and went into my husbands eye. He informed the guy that this happened and the dude blew him off, so my husband took a bunched up napkin and threw it at him and asked how do you like it. Dude went and told security. Next thing you know we are being asked to leave. My husband asked why and told security the situation and how unprofessional that was, even told him his eye was res as you could clearly see it was. They didn’t care and said they needed to protect their employees! So your paying customers that were the victims don’t matter? I am lost for words about how unprofessional this place is and handles situations! They even called the police because we asked to see a manager which they refused and still kicked us out! Do not go here, they are just looking to take you’re money. We were only there for maybe 30 minutes, had 2 drinks only and paid over $30 to get in! I will never go here ever again!!!!

Definitely was horrible customer service. This was on 5/8 which was Mother's Day brunch. I had already paid and reserved a table for 3 people. The hostess brought us to a half table for 2 with 2 chairs. I asked her why is it for 2 instead of the 3 people reservation. She said she doesn't know but she will check. Anyways they told me the GM couldn't add another half table or move us to a bigger table. Wait, I paid for 3 and was even granted a booth initially. We ended up getting a half table for 2 with 2 chairs and not a table for 3 people. To make it even worse, the drink bill had already automatically added 18% gratuity. Food was good not great. Service was zero star. How difficult was it for them to add a half table when the one half table next to us was never occupied? Won't be back.