Sonic Drive-in

Tried Sonic with ordering through app and picking up in person for the first time today. Liked it so much better than ordering in person using the speakers by each spot. Saved time because ordered ahead and food ready when I got there. Super easy system. After placing order on app and choosing pick up time, you just park in a spot where you’d usually order with the screen, open order in app and click “check in”. Once you put in the number of the spot you’re in, your check in shows up on the big screen and someone brings out your order. Quick and easy and no need to worry about communication issues when ordering through the speaker. Also can easily customize order when placing it on the app.

I mean, it's Sonic, what is there to say? The food, while very average, was made and brought out fairly quickly. And there's something nice about being able to order while being parked, instead of having to deal with a line. My main issue is that I ordered 4 meals to go (and i was alone), and the gentleman that brought my order out stated they had no drink carriers. Not apologetically, no explanation of whether this was normal or not, just "Yeah, we don't have those." Let's just say I had to drive home very slowly...

The manager, Pablo was disrespectful and honestly incompetent. He was arguing with me for 20 minutes because HE messed up my order and kept trying to justify why.. and blame me when it literally was HIS FAULT. He then proceeded to ask me to hold on to the food until tomorrow, since when I get off they’re closed and then I can get my refund.. tragic. I’m disappointed& I would tell you about the quality too but I never got to taste the food so..