Drgnfly Pan Asian Restaurant

We visited as a party of four on a Sunday evening in October. The restaurant appears to be a an old bank building or similar very smart and well-maintained. Internally the decor has an elegant Asian vibe. The waiting staff were friendly and helpful from the moment we arrived and throughout our stay; efficient but unrushed. There's a wide menu, Japanese enriched with wider Asian fusion, and everything was really good. Two of our party had spent 10 years in Tokyo and they were impressed. We'll definitely visit again when we're in the area.

Booked a table of 5 for my birthday dinner. We were promptly seated then immediately asked for drinks orders before even being offered a drinks menu or water. After we had ordered drinks we were being rushed into ordering some food, every two minutes different waiters coming and asking if we are ready to order (at least 7 times). After we did order and the food was brought out, we were then just forgotten about and nobody came over anymore to check if we needed any more drinks (4 out of 5 glasses were empty) or if the food was ok. (It was- but no one checked). After we had finished dining, we still had empty glasses and had to wait 20+ minutes until we eventually stopped a waiter walking past and asked if we could order more drinks. The drinks then took another 15 minutes to come. It was also very disappointing that although we had mentioned on the booking itself that it was for my birthday, there was no acknowledgement of this (I have been before and had received a plate with ‘happy birthday’ written on it in some kind of sauce with a sparkler). My sister even went to ask the woman working on the front desk and received a standoffish attitude back saying no. When the £235 bill came, it even listed ‘birthday plate £0.00’ on it!!! That really let the evening down. The interactions with the staff themselves were great, they were very polite and personable but the actual level of service of being rushed to order and then totally forgotten about really dampened what could have been a fantastic evening.

This place is the definition of snazzy, the team is delightfully friendly and knowledgeable, and there is an incredible amount of vegan dishes. My friend & I were overwhelmed with options, and that doesn't happen often! Plant lovers, you have to try this place, it's perfect for celebrating a special occasion or just treating yourself - be sure to order a special cocktail, the vegan sushi platter, and a miso glazed aubergine. 💚

We had the best time last night in drgnfly celebrating the end of our family reunion holiday in Poole. Dean our waiter was amazing! So friendly fun and helpful. the chefs were very accommodating of our dietary needs. And the other staff were also lovely too. we had an absolute blast dancing and playing our own music via the Alexa in one of the private dining areas, and we were all made to feel very special. Dean kindly booked us taxis to go home when we were done. 10/10 evening and we will definitely return next time we visit Poole! thank you so much to the whole team!