Burger King

I celebrated my PhD today in this great restaurant. Well it was a magnificent evening and the place was evidently one of the reasons for that fruitful evening. The team helped in a splendid way, the cuisine was delicious and my friends were so overjoyed. We shall definitely visit again for more joyful events. thanks very much.

This is the second time I have attempted to go to this location in the last two months and each time they have been either down, or nobody was there when the hours on the door said they were open. There is no consistency at this location. For a big company like BK I don't know how they can execute so badly on a BRAND NEW location.

Sat. 11/16/19 - This was my 2nd visit here The 1st was just over a year ago at their "soft opening". I'm a bit confused as to where my review and many photo's I took and posted back then went? So, I walked in and I was placing an order that one of the many coupons were offering however I didn't have a physical coupon I was using one from thier app and I just had to show it on my phone. I chose the amazing deal of: 3 Whoppers, 3 Cheeseburgers, and 3 FF for ONLY $12.99! I was bringing dinner to my Parent's because I told them to chose what they wanted for dinner and they immediately said they hadn't had Burger King in year's plus my Father mentioned that amazing deal with a coupon, so being the great daughter I am I said no problem! I stood at the counter and was having an issue finding the pesky coupon code but the very friendly and sweet (I want to say Manager) she was the only one in a red and black jacket (it's cold here in Florida now) but I couldn't see a name tag, none the less she asked which offer I wanted and said no problem and I don't think even looked at my phone after I eventually found it?. I also added 2 Hershey's Pie's and 1 Twix Pie for full price, you gotta bring dessert when visiting your parent's, lol! I took a seat at the closest table and enjoyed watching the kitchen prepare orders. Mine took a couple minutes extra because they were waiting on FRESH French Fries, which I told her I'll wait every time for fresh FF no problem, love them! So, my total wait time was approximately 15 minutes. Oh, before I forget, the Manager that took my order asked if I had "coin" change and I didn't, she reached into her own pocket and took care of it! Now in my mind, that awesome Manager is "not" just there for a paycheck she cares about people period! I wish I knew her name so that her superiors could recognize her but hopefully, they can just see the date on here and know who she is? So a big thank you, Ms. Manager for going that extra! 💞 PS ~ My Father raved about his Whoppers as my Mother and I enjoyed the Cheeseburgers (no mustard), and fresh FF!

Just left here after sitting in the drive through for over 10 minutes (from 11:46am to 11:57am on 12/31/20). Never even got the chance to order food, as no one would ever answer my requests. To the owner/operator: When you’re busy, it’s not a good idea to ignore those that are waiting for your product/service.

The only reason I’ve returned to this location is because of convenience, nothing more. After my most recent visit, I definitely will not be returning. The last three or four times I’ve visited, I’ve either had a wrong order, missing some of my order, cold food, nasty tasting food, asked to backup so they can restart my wait time (I refused one time), and needless to say the extremely long wait time. Burger King has shown some decline in customer experience, food quality and overall satisfaction. I’ve seen the staff playing around through the window and loud on occasions. When asked to pull up and wait for your order, they bring it and just leave without any apologies for the wait time. There’s no reason to continue with my displeasure, because nothing will be addressed. Burger King use to give McDonald’s a run for their money years ago, not any longer.